Company Details

Quick and to the point support, even for a free account !

No-Ip support helped me recover my account, with insanely quick replies to my support ticket - 10/10 experience.

Great communication, prompt response and professional skill.

Very quick and very professional response!

I was able to quickly resolve my account issue with the help of an agent! Thank you so much!

Great technology and response tech support. I highly recommend their service.

As an account owner with NO-IP.com for several years using their DNS services I have always been super impressed and glad that they are our DNS provider. Simple and easy management and top tier support and services overall.

Through a couple of back and forth email exchanges, a solution was found to my probelem. I really appreciate the committment to the customer. The communication was pleasant and there was no problem with attention deficit and clarity of expression.

Nice top very good

I have no words to describe how well they solved a couple of problems I had with access to my account, the responses were quick and very efficient.

Thanks for your help

La atención de José B Muchas gracias José .! Por tu atención y predisposición a ayudar con la solucion Felicitaciones. !! Un abrazo ravsistema.ddns.net

I had a problem with one of their free services but within a day I had an answer and a solution. No fuss, friendly and it worked. Great support!

Price increase from 96£ to 200£ is a complete joke I will not be renewing. Also beware of the auto renewal I turned it off and they still tried to charge me Think NO-IP won’t be lasting much longer

I have been a no-ip customer for many years. Now I got an email saying somewhere in the bottom that the next auto-renewal will be $199 - I paid them 29.99 until now. What they call „exciting changes“ is an enourmous price increase. Luckily I read the email completely before they were able to bill me $199 for a service worth 29.99 - I cancelled and I warn all future customers: Beware, they change the prices however they want, call that „exciting“ and try to bill you with auto-renew. Update: After various emails with the support I canceled, because they kept telling me the new price is $199. After I had migrated everything to another provider (where I pay $24/year) they offered me to keep the old price. Too late, I already did the switch and left no-ip after being a loyal customer for 11 years.

I was called by the staff Jose B is very supportive I am very satisfied with the service

Due to a previous experience, I was expecting the same customer service behavior, but it really surprised me how I was guided to solve an issue aside the platform. Thanks to Jose, B for your great support. Sincerely Mayobanex Lombert Gamera Software SRL

Fast and friendly help, when and as you need it ;-)

Bonjour, Contact Support très efficace. Service No-Ip Support (Geraldo) compétent et rapide. Bravo et merci pour les informations et conseils justes et utiles. Francisco Dos Santos Good morning, Contact Very efficient support. Competent and fast No-Ip Support (Geraldo) service. Well done and thank you for the fair and useful information and advice. Francisco Dos Santos

I received great support to resolve an issue with receiving the noip expiration and authentication emails, even though I'm not a paying customer but use a free noip service. In addition the issue was not located on the noip side but was with my hosting provider. Nevertheless the noip support team kept answering all my emails until the issue was resolved. Many thanks for this excellent service! Sascha Hamburg, Germany