425 Maestro Dr, Ste. 200, 89511, Reno, US
No-IP is Dynamic DNS and Managed DNS company that has been around since 1999. We have over 30 million customers, all around the world who utilize our services for remote accessing devices in a simple and secure way that eliminates the need to use third-party cloud services. We offer a Free Dynamic DNS service that millions of customers use daily to access their devices from anywhere. Whether it is checking in on a loved one via a remote security camera, accessing a computer remotely, or even running a game server to play games with friends and family safely, No-IP has a remote access solution that works!
the suport was very helpful and a great costumers service
They offer a free service, but they hate you for using it. Draconian bureaucracy wasting people’s time with pointless tasks just so they can keep trying to sell you something. Monetary penalties for forgetting to accomplish said tasks. Just be honest and call it a demo!
Fast and attentive response to the customer.
Apparently, the technical support person Christian did a good study about my issue, knew our concern and found out the best solution for us. Christian gave me all the information I needed and even told the answer I wanted to ask in the next email. I hope all the technical support people work like Christian, the way Christian helped us was in a very efficient way.
Da mesi ho un DDNS che con alcuni provider è associato ad un IP diverso, con tutto quello che ne cosnegue. Ho l'abbonamento a pagamento e ho verificato più volte la corretta associazione sul firewall. Ho anche adeguato l'account con l'autenticazione a due fattori. Apro un ticket per segnalare il problema e mi rispondono che l'host DDNS segnalato non esiste. Questo senza nemmeno verificare sul mio account gli HOST DDNS attivati.
Rep was very friendly and super helpful. Quick response time and knowledgeable.
Price.... After massive prices rise I cancelled my subscription and moved to different provider.
I want to point out how great the NO-IP technical support is. They were very patience, informative, and most of all, very kind during my troubleshooting sessions via email. I would recommend NO-IP with a 10 start rating. Jenny and Geraldo, along with others, really made me feel that I was an important client and was willing to help and guide me through resolving the issue. TOP NOTCH SUPPORT!!!!!
Tripling the price without warning?! Also poor customer support...
Outstanding customer specialist. Knew how to diffuse and correct my situation with quick decisive resolutions.
The Noip.com support service is very good, the general service of noip.com is highly recommended, it has a good price and solves many problems, I recommend it
Jose got back to me really quickly and was super helpful with my 2FA issue, even on a Saturday! Thanks to him, it was all sorted out within a few hours.
Received prompt response from my support request and it was fixed on the first response.
During No-Ip subscription I've enjoyed a perfect service. Excellent and rapid support from Support Team, when needed. I recommend No-Ip!
Great help from noip. Highly recommendable. Super good service
My experience was gratifying because when I received emails about the use of more hosts, I did not understand correctly, giving authorization of debits of two contracts on my credit card. Talking to Jose B. from support, he promptly answered, canceling the incorrect plans, keeping my current contract, of monthly payment. This shows a serious company, which cares about solving the problems of its customers.
Was so easy solve the issue that I had with my No-ip account and support team was so interested about help me.
Grandes profesionales
Agent provided a prompt solution in a very professional manner.
Even with a free account support is excellent. They reacted and solved account problems within 24 hours.
