Unit 9 Milland Road Industrial Estate Milland Road, SA11 1NJ, Neath, GB
About Us Naissance is a family run business based in South Wales. We offer a fantastic range of 100% Natural Health and Beauty, Aromatherapy, Food and Gift products all manufactured on site in the Swansea Valley within the UK. Our focus is to source the best natural ingredients to nourish the body and mind in the most ethical and sustainable way possible. We are passionate to ensure that natural products should be affordable, and strive to bring the best quality to you at great prices! All our products promise: 'No Sulphates, Parabens or Artificial Preservatives' and are Cruelty Free as they are not tested on animals. We have travelled the world to forge ethical partnerships with sustainable growers and farmers, so that we can supply ingredients direct from source. Choose from a range of health and beauty products that are: vegan-friendly Certified cruelty-free Certified organic Single ingredients Ready-made blends Environmentally-friendly refills and much more! Zest For Better We are driven by a passionate desire, energy and enthusiasm to discover and create better, more ethical and sustainable ways to do things, whether it's sourcing new ingredients or crafting new blends. Ideal for homemade beauty and cosmetic formulations, aromatherapy, essential oils, DIY massage oils, male grooming, hair and skincare blends. Check out the full range here.
Le paquet est arrivé deux fois cassé
Will continue to buy from them
Very fast delivery, fair prices, products well packaged
quite rich product without leaving the skin feeling too greasy + it’s all natural
Great product
Good service and product!
Everything o.k., I like the products💗
Super produit. Merci.
One of the products was opened when it arrived, but costumer service's answered fast and solved the inconvenience. I really like their products and they've shown also a respectful treat towards their work, products and costumer.
very fast shipping, excellent. My favorite oil is lemongrass which works perfectly well in my aroma oil lamp. I love the fragrances of naissance products
I have been a loyal customer for years, but recent experiences with this company have completely eroded my trust. Here’s what I encountered: Inca Inchi® Organic Active • The product is advertised as “Inca Inchi® Organic Active” and is said to be sourced from the Amazon Rainforest. However, the COA provided lists China as the country of origin. • The product listing states it must be diluted to 1-5%—highly unusual for a pure, cold-pressed oil. Yet, the COA gives no explanation for any modifications or why it cannot be used neat. • Essential information such as fatty acid composition, extraction method, and purity tests are missing from the COA. When asked whether these tests were done externally or internally, they avoided the question. Ylang Ylang Essential Oil • I purchased Ylang Ylang in January 2025 with no expiry date indicated at the time of purchase. • After several emails, I finally received a COA showing that the product had expired in 2024. • Being sold an expired essential oil is unacceptable, especially when no expiry information was disclosed prior to purchase. Shea Butter • I previously complained about the off-smell of their Shea Butter in a review—saying it smelled like cocoa butter—only to later discover that the product had a very short remaining shelf life. • Instead of acknowledging the issue, they dismissed my concerns and claimed that, as a natural product, slight variations in odor are normal. Their response even included a statement about offering various products at different price points, which is a poor excuse when all products should meet consistent quality standards. • Their dismissive response felt like an attempt to gaslight me, denying any real issue despite evidence to the contrary. Final Thoughts This company’s practices are deeply troubling: • They are selling expired products without disclosure. • Their COAs are incomplete and contradict the information on their website regarding product origin and formulation. • Their customer service response is evasive and, frankly, gaslighting—trying to make me feel mistaken about my own experience. For anyone who values quality, transparency, and honest customer service, I strongly advise looking elsewhere. This company cannot be trusted.
very gooood
Excellent service
El pedido no llegó en el plazo establecido
Great product. Love it. Nice packed and arrived very fast. This is a genuine review and this product is a very good quality one.
I do enjoy dealing with Naissance,the staff are always friendly and their products are very good,delivery is always very quick,I highly recommend them.Thank you.
Quick and perfect service, products are exactly what promised, and me and my family are very happy with them. Thank you!
very good and satisfy
Reliable partner, quick service and good products
Très bon karité. Envoi rapide. Je recommande
