Company Details

I ordered a game as shown in stock on the 12 th march 2023 . Checked later that week, showed out of stock. Contacted them via email on 22nd march stating this. - (No reply) contacted them via instagram 23rd march 2023, as no reply from email emailed 24th march stating i have reached out via instagram - (No reply) received an answer on Instagram 25th march saying out of stock but can refund, i replied same day requesting a refund, no refund 2nd april requested refund via Instagram again - (No reply) 2nd april sent email requesting refund with screenshot on Instagram - (No reply) 10th april requested refund from Instagram again - (No reply)

frequent flier to this venue, i go to play MTG most wednesdays. staff are always brilliant. The venue is the best hobby shop/game store I've personally come across in liverpool.

Justplay ist vorsätzlicher Betrug. Anfangs wurde noch wie versprochen alle 3 Stunden das Guthaben der angesammelten Münzen in Guthaben ausgezahlt. Seit ein paar Tagen jedoch verweigert Justplay jegliche Auszahlungen. Immer wenn die 3 Stunden abgelaufen sind, läuft der Countdown einfach von neuem und die Auszahlung wird verweigert. Das ist vorsätzlicher Betrug und ein Fall für die Justizbehörden.

Great staff, really knowledgeable about the hobby. Also significantly cheaper than GW

Awesome service as always

Great little store with friendly, helpful staff. Highly recommended.

Great staff and range of products

Als ich mit dem Spiel begonnen habe, konnte man sich noch Geld auf Paypal auszahlen lassen. War ja auch große Ankündigung in der Werbung. Beim 2. Mal auszahlen ist kein Paypal mehr vorhanden und man soll spenden. Sorry, ich brauche das Geld selber, sonst würde ich ja nicht spielen. Also wo ist bitte PAYPAL?????????????

Played games up to required levels they refused to pay. ITS A SCAM SPENT HOURS PLAYING, IM DISABLED AND TRYING TO EARN A LITTLE BIT EXTRA, TILE GAME WENT FROM KEVEL 250 TO 500 THEY REFUSED TO PAY ABSOLUTE SCAMMERS

the website is nice and easy

Great service all round

Great communication easy to order fast delivery well wrapped

It was delivered on time and in perfect condition

TLDR: Took 8 months to deliver 2 small in-stock items. I ordered several items on the 1st July 2022 which all showed on their website as in stock. They were needed for a convention the following weekend. On the 5th July I contacted them by phone to find out where my order was, as I hadn't received a shipping confirmation. They said some of the items weren't in stock. They proceeded to cancel and refund part of the order which wasn't in stock. The rest of the order was supposed to be shipped out. It didn't get sent in time for the convention; in fact it didn't get shipped until 27th Feb 2023 - nearly 8 months later. Not a word of an apology or explanation.

Vraiment trop nul environ 2 semaines que j'ai téléchargé cette application avec un jeu j'ai largement dépassé l'objectif mais vraiment il est impossible de pouvoir retirer les sous ils disent paiement le compte à rebours arrive à zéro on a beau cliqué cliquez cliquez cliquez il y a rien qui se passe le compte à rebours repart à 2h59 impossible de récupérer le du application vraiment trop nul perte de temps

Good minis at competitive prices plus Ash from JustPlay went above and beyond to ensure my order was fulfilled - a big thumbs up! :)

Product came right on time. Will buy again

Very prompt and good communication.

Tried to buy some specialist (necromunda) dice online, turned out they were out of stock, but after a short email conversation was given sope options for available alternatives. As these are non stock item but ordered in from Games Workshop the delivery time is slower. But as I was in no rush this was all fine. Arrived and are exactly as ordered.

Ordered new pre-order GW Battletome and model late Thurday.....sent Friday....arrived Saturday. Perfect service.