Company Details

Excellent service. Imran was pleasant and polite at al times, and very knowlegeable about the product.

As always, the Jetline made the process of booking our holiday so easy. We spoke with Carl Wood who helped us through the options and made the changes we requested. All the documents came through within a day or so and we are now looking forward to our break. A company it is a pleasure to do business with.

The personal touch and helpful advice. It was great to get advice on all aspects of our holiday booking especially giving us options that worked better for us. Would definitely recommend

Everything from start to finish was professional and secure without being pushy

Booking process very easy, my queries answered, ability to change some elements ie hotels no problem. Looking forward to finalising other details as when when they are available

Spoke with representative and he was very thorough when going through our booking. Cannot fault the procedure of the booking and advice given.

not doing well in follow up calls and sending documents that customers asked for

Happy with the booking found Keith very helpful answering all our questions and quick response from our calls/emails

Friendly voice at the end of the line. Very informative . Tried to get us to upgrade but not pushy when we said no.

Very helpful and efficient no problems booking a holiday.

Carl was very helpful with my booking and explained things in detail. Will definitely use Jetliner again

Ease of transaction

The person was very helpful, and explained to us all about our future cruise

Second time that i have used jetline and as the first holiday was perfectly organised i am hoping this one will be just as well done

straightforward, clear, helpful,knowledgeable , flexible, quick,

I have used jetline since 2007.had many beautiful holidays through them.

Excellent service and great price

They did what they do!

DON’T BOOK THROUGH JETLINE CRUISE!!!! Honestly we have booked many cruises through many companies and our experience has been awful with Jetline …. In fact this company hasn’t paid the cruise line for our cruise (after we had paid Jetline weeks ago) and we only found out after I tried to book a drinks package! If I had not, we would’ve turned up at the cruise ship to find our cruise had been cancelled! They took our money but didn’t pay for our cruise… then tried to blame the cruise line. Lied numerous times over the phone…Please consider other agencies above this one. They’ll take your money and then couldn’t care less! Customer service don’t want to know and managers are never available. The most awful experience ever! AVOID AT ALL COSTS

Keith was good ,but the very disapointing ,as he let our lovely cabin go he was to ring ar 11.30am did not come back till 3.30,pm while on the phone he had taken our deposit ,then went on and on ,so in between our lovely cabin went ,,now we are left with the situation on the first come first served basis ,so not very happy ,as we are your regular customers ,I hope you will look after us well ,and get a good cabin for us hopefully an upgrade with a balcony