Company Details

Almost perfect - great products but it would’ve been helpful to know that there was no adhesive included and I had to order it afterwards and pay delivery costs. Would’ve been helpful to know that when ordering

Beautifully made cushion. I love it!

A prompt and efficient service with lots of choice.

The most beautiful wallpaper I’ve ever seen!!! It went up a dream too

Very good experience

Perfectly made curtains, always a worry when you send your own measurements.but they turned out a perfect fit.Thank you very much Jane Clayton.😊

Good Customer Services with staff knowledgeable on product information and where further clarification was required, proactive in obtaining this information and returning to customer. Friendly & Prompt Comms, Competitive Pricing, A++

When I ordered a rug from them in July they informed me it will be delivered in a week. Then they pushed the date of delivery to early September. After waiting 2 months, they now inform me that I will have to wait another 2 months. They’re scamming me and have no intention to deliver the item

I love the print on fabrics and wallpaper!I love the packaging; it arrived safely. Very professional service. I am very satisfired, will buy again. Thank you.

The product is beautiful however after quoting a lead time of 2-3 weeks, it took over 5 weeks to arrive and A LOT of chasing on my part to ensure it did arrive when it did. This was particularly frustrating as I had booked decorators in around this and had to push this back. The team were responsive in updating me but there was no real apology or gesture of good will, just passing the blame onto their suppliers. Frustrating when it's an expensive price point to begin with. I'm not convinced if I hadn't been chasing that it would have even arrived within 5 weeks.

Custom made pillows are patterned matched on both sides and both pillows, which was not expected. They are well made and great quality. Very happy customer.

After receiving the prompt delivery of the wallpaper sample which was of excellent quality I have now purchased this wallpaper and it looks fabulous. Thank you

Beautifully made curtains within 6 weeks of order Delighted and highly recommended

Very efficient service

Great customer service and my Farrow & Ball wallpaper arrived much more quickly than expected. I will definitely use Jane Clayton again.

Product was wrongly advertised on two counts (one of which they now deny but I can't go back to prove what the website said at the point at which I ordered), resulting in me over-ordering wallpaper which they are refusing to allow me to return. I've sent all the proof of what's gone on that they requested and there's been no acknowledgement that this issue has arisen through any fault of their own. Customer service team have to be chased and chased and chased for a follow-up and it's basically amounted to a shrug and a "there's nothing we can do." Take your custom to a company that correctly advertises their products to begin with and acts with integrity when things go wrong.

Good service, fast delivery and items as requested, no problems at all.

Poor customer service and do not honour price match guarantee

Excellent service

Delivery was prompt and within the time expected. The paper itself was well packaged to prevent damage and appears to be of good quality.