Company Details

I enrolled on the IT Technician Course that IT Career Swap had on offer. I was attracted by the guarantee of a job offer or your money back. There were 12 courses that needed to be completed within a year which I did. There were also live labs which I also completed. I was then passed over to their recruitment team. They have one year in which to find a job offer for you. If they don’t do this, they claim that you will get a refund, less expenses. I was handed over to Molly for the recruitment and she seemed to be very competent and proactive. Shortly after, Molly left to go to another job and from that moment on everything dried up. All communication stopped, they didn’t answer the phone and all efforts to find a job offer for me seemed to grind to a halt. In short, after a year I had no job offer. I was very disappointed after all the money and effort that I had put in, but hey I could still get the refund that they promise in their Terms & Conditions. So, I requested the refund. Here’s where the real fun started! They agreed that I was due the refund, but after every delay tactic in the book and a whole host of weak excuses as to why the money hadn’t appeared in my bank account, I GOT NOTHING, not a penny! They now won’t even answer my emails, and as I said before, they don't answer the phone. If my experience is anything to go by, this is not the sort of company that you want to get involved with or pay money to, for a service that they fail to provide, to say nothing of the refund that you will never see! I hope that my experience with IT Career Swap will serve as a WARNING to others.

Great service - Gideon really helped me select the right course and now making great progress with Mentor. Highly recommend.

I spoke to one of their consultant I guy named Malik ( works there no more) before buying the course. Asides learning to be an IT technician one of the main reasons I chose IT career swap was the Job guarantee of which I told Malik and he assured me as long as i fulfill the terms and condition of the Job guarantee( pass the two exams in one sitting,pay the full course fees, etc.) that they will be able to get me a Job. I had to quit my then Job and focused on the course and fulfilled every bit of those conditions and more. It's been more than 9 months since I have completed everything about that course including the mock interview, i am yet to get A SINGLE INTERVIEW let alone a Job. They never update you on anything until you reach out to them then they send you a generic email of trying to get you a Job without any evidence to back that up. All of these is affecting me mentally.

Gideon is very dogged and a focus minded person. He knows how to tailor his words and his communication Skill is awesome 👌

thanks leigh i have being having problem with logging on into the lab practice for sometime now long before leigh came on board .he schedule an out of office hours meeting. which fell on a sunday to resolve the situation for me . it was a technical problem ,but leigh stood up to the challenge and resolved it for me . Thanks to his resiliance and never die attitude , thank to super leigh johnson:)

I have just finished the IT Technician course with IT Career swap and my experience has been brilliant. The course models begin with learning the foundations in IT and naturally progress to deeper topics like cloud computing. This was a great structure as each module leads on to the next, and by the time I finished the course I had a solid understanding to prepare me for my first IT role. My mentor Leigh has been tremendous, his support and guidance has helped me at every stage. He’s always got time for you and ready to help solidify your understanding further. I have gained much knowledge about the IT industry from he’s many years of experience in the field which I feel is invaluable. I look forward to working with him in the Cyber Security course. I now feel confident and ready to enter the job market. I highly recommend IT Career swap the training and support sets you up for success.

IT Career Swap offers exceptional customer service; all of my queries and worries were promptly and effectively resolved.

The customer assistance at IT Career Swap is outstanding; they have always given me timely and beneficial support during my training.

My excellent IT career was quickly launched by the extensive and encouraging training programmes offered by IT Career Swap.

I was able to move rapidly into a successful IT job thanks to IT job Swap's extensive training and support.

With their extensive training and experienced assistance, IT Career Swap offers transformative programmes that will help you quickly transfer into a successful IT career.

I had a mock interview with Leigh and found it very useful with some tough questions. He also gave me great feedback on where I can focus to improve my chances of success. With regards to the course overall the content is there however there are many free resources available that are comparable and sometimes of better quality. It would be greatly improved if they had more interactive and guided exercises.

IT Career Swap has been a game-changer for my career. The quality of the training provided was top-notch, with detailed and easy-to-understand modules. The support team and mentors were fantastic, providing continuous support and valuable feedback throughout the course. I particularly appreciated the job placement assistance which helped me land a great job in IT just a few months after finishing the course. If you're serious about starting a career in IT, IT Career Swap is the way to go!

I recently completed the 16-month Cyber Security course with IT Career Swap, and I couldn't be happier with my experience. From the very beginning, the course was well-structured, and the support from both the tutors and the career advisors was exceptional. The curriculum was comprehensive and up-to-date, covering everything from the basics of cyber security to advanced topics like ethical hacking and threat analysis. The hands-on labs and real-world scenarios really helped to solidify my understanding and build practical skills. I felt challenged but never overwhelmed, thanks to the step-by-step guidance provided. One of the highlights was the personalised support. Whenever I had questions or needed extra help, the tutors were always available and responsive. Their feedback was constructive and encouraging, which kept me motivated throughout the course. The career services team also played a crucial role, assisting with my CV, LinkedIn profile, and interview preparation. This personalised attention was invaluable and made a huge difference in my job search. By the time I finished the course, I felt confident in my abilities and well-prepared to enter the job market. I'm thrilled to report that I recently landed my first job in cyber security, and I know I couldn't have done it without the excellent training and support from IT Career Swap. If you're considering a career in cyber security, I highly recommend IT Career Swap. The course is rigorous but manageable, and the support network is second to none. This programme truly sets you up for success in the cyber security field.

Completed the course in 7 months. To be fair to the team they helped me through the course big thanks to Ken and Georgia for mentoring and recruitment support. Just had my second interview and received an offer from the employer. The course has all the fundamentals that you need and is not overly complicated. Highly recommend!

IT Careers Swap is a leading training institution in the UK. I chose them because of the excellent customer service I received especially from Gideon Bird, the detailed course modules, and experienced trainers. They are always at their best.

No problems at all

Absolutely Fantastic. Gideon Bird really change my mindset in IT and push me through to go into this.

My experience with IT Career Swap has been marked by a mix of highs and lows, with certain aspects falling short of expectations. While the monthly check-ins and access to exam prep resources were beneficial, the promised job interviews were scarce, amounting to only a few within a year. This lack of opportunity for employment was disappointing, considering the initial promises made. Regarding refunds, the process has been protracted and frustrating. Despite assurances of a guaranteed refund, delays and vague explanations, such as citing technical issues, lack of staff and need the approval from director, have all hindered progress. Communication regarding updates has been sporadic, requiring proactive outreach to elicit any response. Additionally, while the resume assistance provided by IT Career Swap was intended to be helpful, the quality fell short of professional standards. The resulting documents lacked the polish and finesse expected in the job market, posing a hindrance rather than an aid to job seekers. In summary, while IT Career Swap offers some valuable resources and support, the limited job interview opportunities and issues with refund processing detract from the overall experience.

My experience with IT Career Swap was great, and the course content is very aligned to learn easier. My mentor Kennedy, has been so much in helping me, always ready to guide me towards my success and always there when I need him, assisting me with notes and resources to aid me in the course. Through his guidance, I am now a CompTIA Security+ certified.