Company Details

Well this is going to be a cracker folks I’ve never heard of anyone leaving a review thanking yet another scammer to say “THANK YOU SO MUCH FOR TAKING MY MONEY AND SENDING ME NOTHING I WILL MAKE A POINT IN FUTURE TO SEND YOU MORE MONEY FOR NOTHING NEXT WEEK” When I buy online (and if there’s anyone out there who does any different please let me be know)and I don’t recieve what I’ve purchased I contact the scammer or shady ceo and ask them where my item is , they almost every time ignore you or send you back an email saying here is the tracking number , I already have the tracking number (fool) because I’ve been trying to track this item and absolutely nothing is happening so I want you to find out where it is the shady lady or gent then sends an email saying contact the courier company and this is where it gets good LEGALLY when you buy something online you pay the company , in this case IDYLL HOME it’s IDLE HOME who took my money so it’s IDLE HOME I entered into a contract with, NOT THE COURIER COMPANY IDLE HOME ENTERS INTO A CONTRACT WITH THE COURIER SERVICE IDLE HOME PAYS THE COURIER FOR A SERVICE WHICH IS TO DELIVER MY ITEM TO ME . Because I have never received A THING from IDLE HOME THEY are responsible and have to send me my item BUT then the SHADY CEO emails you back and says here is proof that your item was delivered and there’s a picture of A CLOSED DOOR 🤭, A HAND OR TWO 🤭 AND A BOX WHY HAS THE COURIER NOT TAPPED THE DOOR AND HANDED ME MY ITEM LIKE NEARLY EVERY OTHER COURIER COMPANY DOES I have returned home and had parcels at my front door I lift them and take them in if they fit or I’m keeping it good job if not I return it as one does. But WAIT FOR THIS A REAL SHADY CHARACTER SHE THEN SENDS ME THE RUDEST EMAIL SAYING “I take it this is you , you seem to make a habit of not recieving items as I said at the beginning of this review if I’m paying good honest money for something online and I don’t get it and I have tried EVERYTHING ELSE and exhausted myself sending email after email and I’m getting SHADY INFORMATION BACK FROM THE CEO LIKE TRACKING NUMBERS USELESS PHOTOGRAPHS YOU BET IM COMING ON TRUST PILOT AND LEAVING A TRUE AND HONEST REVIEW and that takes me back to the beginning of my TRUE AND HONEST REVIEW it’s only A FOOL WHO WOULD DO NOTHING BECAUSE I PAID MISS IDYLL HOME MY MONEY AND GOT NOTHING BUT IN HER EMAIL SHE SAYS “I take it this is you and you clearly do this regularly so I’m telling you that you’re getting nothing and if you get smart I’ll contact TRUST PILOT AND YOUR BANK AND REPORT YOU AS BEING AND COMMITTING FRAUD YOUR DOING THIS REGULARLY 😂😂well I wasn’t laughing when I read this 😡but what got me was I HAD TOLD HER IN THE PREVIOUS EMAIL I SENT HER TO EITHER SEND THE SLIPPERS ON NEXT DAY DELIVERY OR REFUND MY MONEY BECAUSE BY NOW I KNOW SHES SHADY AND IM GOING TO HAVE TO FIGHT TO GET MY MONEY BACK AND IF SHE DID NOT DO THIS I WOULD PUT A TRUE AND HONEST REVIEW ON TRUST PILOT AND CONTACT MY BANK TO OPEN A DISPUTE AND HERE SHE IS NOW CLEARLY TERRIFIED I PUT A TRUE AND HONEST REVIEW ON TRUST PILOT SHES SHOT OVER TO THERE WEBSITE BECAUSE SHES CLEARLY SCARED BECAUSE SHE MUST GET BAD REVIEWS REGULARLY ON THERE BECAUSE WHO WOULD ACTUALLY THINK TO DO THAT IF THEY HAD NOTHING TO HIDE SHES CHECKING I THOUGHT SHES HAD THIS BEFORE SHES DONE THIS TO OTHERS AND MUST CHECK REGULARLY well she will be caught out imagine THREATENING SOMEONE LIKE THIS ESPECIALLY WHEN I GOT NO SLIPPERS I PAID HER £29.95 AND GOT NOTHING , NOUT , NADA , NIX BUT I WILL GET MY MONEY BACK. People DO NOT BE SCARED OR BULLIED BYE THIS M’s SHADE PLEASE .

Beautiful quality great fast service and delivery

Claire in Customer Services was able to deal with an issue with the courier delivering later than expected and arrange a return and full refund.

Love the Folklore heart

Lovely string of copper wire lights. They were delivered quickly. Only negative is that they arrived in a plastic bag. I would prefer another material. Internal box all card.

The website offers some lovely items and is very easy to negotiate. The fairy lights I ordered were delivered very quickly, and were lovely as part of Christmas decorations. Very pleased all round.

Beautiful advent candle. Delivered as promised. Would use this company again.

Germany says many thanks for an amazing conversation & quick delivery!

Good quick delivery

Beautiful little LED bird very pretty, readonable price and quick delivery. Packaged very well.

excellent quick, efficient service, great product

Gorgeous product and arrived quickly. Improvement - add the personalisation feature within the website purchase journey. Overall great and pleased with product!

silver screws not brass supplied and inside screws missing

Great product and fantastic customer service

I had a problem with my dandelion lights and contacted Idyll Home. I was given clear advice as to how to check my lights, etc, and when this did not solve the problem they arranged for a collection of my lights. I have now received replacement lights and my garden is once again pretty at night time, especially for the hedgehogs that visit when I am sleeping. A very happy customer and prickly friends.

We purchased the Vence Window box x 2 in October 2021. They were not cheap. It is "crafted from galvanised metal". We anticipated a few years of use on the front wall of our property. It is now rusted and filled with holes both unsightly and unusable. Contact with Idyll has proved of no benefit. Beware!

A really efficient company to deal with and very competitive prices. Customer service above and beyond and this was tested when I had a tiny issue - they could not have been more willing and prompt in resolving it. I see they have mainly 5 star reviews and these are very well deserved.

Fast delivery. Well packed. Would shop here again. Thanks

The product delivered was very different from the picture. The product wasn’t on a pallet but then had to be returned on a pallet. So far not a good experience and now fighting to get my money back.

The hat I bought is great quality and fashionable. Delivery were fast. Thank you.