Company Details

Delivery to Thailand was excellent and very quick. The Duette controller though previously used was in very good condition. It survived the journey very well due to the great packaging. Andrew could not have been more helpful. If you are looking for an H & M controller, this is THE place to go!

Everything was spot on just what I needed and good quality and service

Really good price and quick delivery

Rapid delivery of a super product. PWM controller works a treat on my HO gear. Super slow running possible.

Fast and efficient service. Sent away a 50yr old controller for checkover and repair sent on the Friday returned on Tuesday and returned with a full test certificate. Excellent service.

Just what I needed

Great that the H&M brand is still alive Thank you

quick service & well made items

I thought the Smoothflow TTC was good value for money. Andrew was very quick and helpful with my order. I received it in Japan only seven days after placing my order. I would definitely shop again at Handem.UK if possible. Please note that Handem.UK's Andrew Smith is not related to me...

Quick delivery and good product thanks very much.

Perfect, thank you

I rang this company late on a Friday afternoon seeking some info. on their twin speed controller . I had a very helpful conversation about the product , I was impressed by the frankness of the answers for this self assembly unit . Very confident there was support if I needed it so happy to place an order .

Ordered a Smoothflow Train Controller kit just before Christmas and I have only just got around to building it. Very impressed, a truly comprehensive kit and although I am no soldering expert I found it straightforward enough to assemble. Just sufficiently taxing to give you a sense of achievement!

all round excellent service

Very quick delivery and we'll packaged all items correct and as expected

The controller kit is a little tricky to assemble as the wires are so fine, difficult to strip the insulation back without cutting through the wire, especially the LED wire tails. I have also added a voltmeter and an ammeter to one track output so had to get three wires into the one cable block on the speed control module so again tricky. The technical support from Andrew was brilliant covering every aspect of the build and answered all my question both prior and during building the kit. Most of the build was straight forward, the fiddly bit was soldering the very fine wires onto the rotary reversing polarity switch pins. If you are not experienced with a soldering iron, some practice before attempting the build would help. Either that or ask Andrew to include the pre-wired reversing switch in the kit which he sells separately on his website for a small additional cost over the non-wired version which is supplied in the kit as standard. Have yet to put it to a functional test with loco's on track but have tested voltage at outputs and all good. Considering the price of controllers made by the two main manufacturer's retailing today, if you are capable of building the kit, this is an amazing saving over those and you can stand back and say "I made that".

Quick dispatch and right part, well described item at reasonable price, very good service. Many thanks.

Personal service Above and beyond

Ordered some banana plugs excellent delivery prompt contact very pleased would recommend

Quick, efficient and just what we needed.