Level 1, 244 Park Street, South Melbourne, 3205, Melbourne, AU
Life is complicated enough so why does finding the right energy plan need to be? At GoSwitch, we have one mission. To make the complex simple. So when you speak with us, we speak in your language, we understand your needs and energy profile, then cut through the complexity and offer a simple to understand energy plan. Then we top it all off by setting it all up for you. No paperwork, no more phone calls and hold time, done in a matter of minutes.
Friendly, helpful and knowledgable. Explained everything to my satisfaction.
It’s easy dealing with Go Switch and you aren’t left baffled with industry speak. It’s also a quick process. You can keep checking back with them every 6 months to make sure you are still getting the best deal for your electricity.
Prompt call back, attention to detail, clearly understood and received a good result, very happy with service
everyone was very helpful, the best part i was able to talk to someone in Australia, not overseas, as it can be at times hard to understand in that case, and call quality can be quite bad then.
Well informed. Great deal , Cindy was fantastic.
GoSwitch made it great by comparing various companies and selected the best offers for switching to different providers which saves me some money and I like this deals
The person found the best company for me that suited my needs
The agent explained (when I asked) how the company works ie. energy providers pay them to keep or acquire new customers and advised me to go on a different/better plan (with the same energy provider) than what had been recommended to me by my provider; and he also offered me a $200 credit to help with my moving house which hadn’t been offered to me before.
Knowledge in the field and immediate assistance, I can't believe how fast the response time was. And the changeover was so easy!
No Pitch Just Facts
Research and knowledge
Great customer service. Very helpfull and sounded genuine. Now will wait and see when the bills come in if it was the right choice or not.
So easy and Baxter and team are always 👌 so helpful and makes it so easy.
He spoke clearly in English, listened to what I had to say and answered my questions
Excellent advice and support
Great service, simple to understand.
Sierra was super helpful in helping me switch electricity and gas providers. I thought it would be hard work but she made the experience super seamless and less stressful. Only took 15mins to get a way better deal. Highly recommend.
I COULDN'T FIND A THING TO SAY WAS WRONG ABOUT MY PHONE CALL FROM KNOWING WHAT THEY WERE TALKING ABOUT WITH ANSWERING ALL MY QUESTIONS TO BEEN SO NICE & FRIENDLY OVER THE PHONE
Clear and precise knowledge. Able to explain in depth anything i could not understand.
Love this site! Kylie provided me with many options to save money on my electricity bills.
