Company

Frames Direct

501 E Corporate Drive, 75057, Lewisville, US

About Frames Direct

Shop Eyeglasses Shop Sunglasses Shop Prescription Sunglasses Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge. FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses. Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need. We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.

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Terri H. 23 April 2024, 04:55

I have bought several pairs of sunglasses from Frames Direct. Great service and never any problems.

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Jacqueline MCKAY 23 April 2024, 04:21

The experience was excellent, the only issue was when the package arrived it was soaked. The box was damaged but the glasses inside were fine. We were a little shocked to see that they were not damaged. Quick shipping- thanks

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MIKe 22 April 2024, 03:24

Wide selection of frames to choose from, good price and quick delivery.

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Mike Presser 20 April 2024, 16:52

Looked everywhere to find the lenses I wanted, they had them in stock and they were at my house in less than 5 days.

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Jason 20 April 2024, 04:34

I'll call this a combined rating. I've ordered several pairs of high end glasses ($600-$900 per pair). I tried to order MontBlanc and was told there is a month or more back order. I called CoolFrames, they called MontBlanc- Montblanc had them in stock. I had my glasses in less than two weeks. A couple of months later I went to order another pair of MontBlanc in another color, same story. I gave Lens Direct the order, they again said it was a very long backorder so I wrote to them explaining that Cool Frames got me the last pair and again confirmed they these are not on back order. What I got back was an exceptionally rude response saying "Do you want to change the frames or cancel the order?" Shocked at the tone I cancelled the order. Cool Frames was a bit cheaper, I just wanted to give Frames Direct another chance. Never again!!!!!

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Dmytro Karnaushenko 20 April 2024, 04:24

Good price, pretty fast delivery! All as described

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Kyle Fleming 20 April 2024, 01:00

First purchase from them. Outstanding customer service by Mikki. She and the others I spoke with made the entire process a pleasure. I ordered a direct replacement pair of eyeglasses for less than 1/2 the price I had paid from a local optical clinic 3 years ago. They just arrived today.....super fast. I am extremely satisfied, will order from them in the future and refer friends and family. It is not very common these days to receive the level of service that I did.

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Ruth 19 April 2024, 18:08

Exactly what I was looking for. Swift service!

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Michael Ashby 19 April 2024, 14:22

Too many surveys

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Dasha Mckinney 19 April 2024, 10:29

The sunglasses were not the color I ordered or were not represented by the correct images in the sku listing.

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Karen 19 April 2024, 03:26

Fast delivery. It was great to find the exact frames I needed to replace the one that suddenly broke.

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Rasheda B 18 April 2024, 10:07

I love frame-direct they’re a reliable company with good customer service. The shipment was fast and let me not forget frame-direct were the one of the few who had the glasses I wanted. I chose frame-direct because of having better prices.

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Enid Diaz 18 April 2024, 09:06

I love my frames I’m so glad I decided to order them but I glad I did. I would like to also mention that the shipping was accurate and fast.

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rr 18 April 2024, 05:25

It's always been difficult to find frames that I like that fit my face properly. The Ralph Lauren frames are just what I've been looking for. I particularly like the unique nose piece. The price was amazing and delivery was very quick. They even came in a lovely Ralph Lauren box.

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AG 17 April 2024, 20:39

Frames Direct did an awesome job on my husband’s glasses. The glasses came faster than we expected and the prescription is perfect! We will be back for other pairs of glasses.

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Robert Hunter 17 April 2024, 20:28

Someone referred me to Farmes Direct years ago and Ive beem a satisfied customer since. I love the brand and style selection. You will be happy with them!

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Chad Neuser 17 April 2024, 10:54

Always the best experience getting my frames. Quick! Accurate! Always delivers fast!!!

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Ron 17 April 2024, 10:13

Cheap quality. Should have known better.

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Rodrigo Pinto 17 April 2024, 09:51

I have purchased many sunglasses from this company, and always have been happy with the service, quality and fast shipping!

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Debbiem Dozier 16 April 2024, 09:43

I saved 65% on my Vogue Frames price quoted by Lens Crafters with my order from Frames Direct. (I have worn this style for the past 2 years and I love them !!!) My ordered delivery was quick and the turn around to get my glasses was comparable with the use of ablocal vendor. Thanks Frame Direct!!!!