Company

Frames Direct

501 E Corporate Drive, 75057, Lewisville, US

About Frames Direct

Shop Eyeglasses Shop Sunglasses Shop Prescription Sunglasses Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge. FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses. Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need. We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.

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Eddie G 12 June 2024, 04:34

I got quality Costas in a timely fashion and they were just as I expected. No one else had these so I was pumped to see you guys did!

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Mark Deaton 11 June 2024, 00:27

So far your company has been impressive! But, the glasses are the wrong size so we are returning the ones just purchased and ordering the correct size! Hopefully all of this will go as smoothly as the original order!

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Byron H. 09 June 2024, 11:07

Original order was filled incorrectly but the mistake was corrected in a timely no hassle manner.

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Drew 09 June 2024, 10:26

Frames Direct was courteous, very prompt, and actually had the sunglasses I have wanted that no one else seems to have. Emails were prompt and very professional, I received my glasses in as timely manner possible, and I couldn’t recommend using anyone else. 580G Costa Harpoon Tortoise Frame.

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Jason 09 June 2024, 10:13

Very fast delivery and the customer service was outstanding thank you.

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Deejay Dhillon 09 June 2024, 05:48

Legit company selling authorized brand name frames. I had a slight delay in shipping but overall good experience.

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Lauren Natal 09 June 2024, 05:34

This was my first time ordering from frames direct and I was really pleased with the experience. My glasses were delivered sooner than expected and came out beautiful just as pictured. I would definitely recommend ordering your glasses from framesdirect.

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john lopez 08 June 2024, 05:02

the frame was the same one that I had. The lenses fit perfectly it's like I never broke the old ones delivery was fast. Order number 1988893

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Mircea Marinescu 08 June 2024, 04:10

they said the shipping is going to take 3-5 workable days but what they don't really say is that after you order it will take 3-5 workable days until they ship your order and then it will take another 3-5 workable days to actually get to you, so you are getting your order in about 2 weeks from the moment you ordered.

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Michael Colangelo 07 June 2024, 04:38

The sunglass selection was great for this website. Ordering and customer service couldn't be better. I didn't have to use it but their website made the case that returns would be easy and quick.

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Cath in 06 June 2024, 21:18

Easy to use website. Great selection and easy to filter to get to the best choices. Product arrived as promised and in great shape

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jim kvortek 06 June 2024, 11:30

Rapid response, outstanding communication, huge selection, follow up. Great experience.

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Donald Beasley 05 June 2024, 20:42

You had the frames at a decent price. Received frames in good condition. Nothing bad happened during shipping but would add fragile to the box.

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Frederick Rathers 05 June 2024, 06:09

Poor experience from start to finish. Prolonged order processing, zero accountability, and $700+ later I'm stuck with a glasses that won't even consistently hold their lenses less than 6 months later. The customer service is great, the processes need alot of work for a company that services nationwide. 0/10, do not recommend.

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Jeff G 05 June 2024, 01:05

Great service and fast shipping! I recently got in a car accident and to where the air bag completely smashed my frames and I found frames direct to order a replacement. Perfect fit, fast shipping and frames are better than my original ones! Would Purchase from them again.

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Todd Melle 04 June 2024, 23:33

Exactly what I was looking for at a great price have had the same pair of these Oakley sunglasses for 6 years and paid way more great service and great price would definitely recommend and will definitely purchase from here again.

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Nicole 04 June 2024, 03:20

This is my third purchase of progressive frames from Frames Direct. I highly recommend this company because of the wide selection, the detailed description of each option, and the thorough follow through from selection through receipt of product. It is also nice to show up at my optometrist's office with new frames in hand.

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Valencia 02 June 2024, 14:59

Great choices!

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Harry Singleton 02 June 2024, 04:42

Very easy to view and decide the frame of my choice. The price was also at great level.

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Ben Neidigh 01 June 2024, 08:57

Amazing glasses! Delivered promptly. The flow up email was a nice touch.