501 E Corporate Drive, 75057, Lewisville, US
Shop Eyeglasses Shop Sunglasses Shop Prescription Sunglasses Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge. FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses. Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need. We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.
You have a great selection of Frames! Had no problem ordering and they arrived quickly and in perfect condition. I have already referred your website to others. Thank you!
Soooo much better than any of their competitors. The only company I will buy glasses from online.
Really good price, packaged well to avoid damage, and reasonable turnaround on processing time.
The frames arrived quickly and were in a nice glasses case.
My experience with Frames Direct was great. I ordered eyeglasses that was a fair price, it was discounted. Navigating through the system was easy. I wanted my glasses with prescription, but I didn't have my prescription with me. So, I reached out to Dianna and she was able to refund the difference. She was friendly and quick with responding.
I found the shades that I wanted at a great price. They were quick and accurate.
In this era , they take almost 2 weeks to get your glasses delivered. Very slow process and you hardly receive any communication during the process. Also I was made the purchase transaction at 5:30 pm the day before and the transaction got posted with next days date (2/1/25) , due to which the credit card company wouldn't honor their credit card offer
Great customer service. Customer service contacted me with questions about the prescription I entered incorrectly. I was able to communicate conveniently via email and clarify what I wanted. The glasses are perfect and came within a couple of weeks.
I ordered a pair of progressive lenses. Total $465 which is not cheap but the lenses were! They said it was a premium brand from Essilor but if I change my gaze just one degree from straight to right or left I see nothing. Very poor quality and performance of the lenses. Very bad, very disappointed.
I finally found the frames no one else was carrying! I couldn’t be happier!
I waited almost two weeks after ordering to be told that the glasses I ordered were discontinued. No offer to make it right, no real apology. Just wasted my time for no reason. Don’t waste your time with this company. You won’t get anything out of it.
1st and last time order. I ordered on January 12th it is now Feb 24 my glasses are still “in lab” they had confirmation of my prescription on 1/18. I ordered pair of glasses from Lens Crafters on Jan 20 I have had them for 3 weeks now I think. This company is a joke, the response you get is such a canned response like click and this excuse sounds good, send. I have told then that if I hadn’t already paid my Visa bill I would have canceled. Yes the bill came over a month ago. No communication on their end either. At least a random update would be nice. I know my 400 bucks makes no difference but I will NEVER order from here again. I have already told friends and family. There is probably no point in even leaving this review. This company truly does suck.
Perfect glasses as ordered!
Great experience overall. Product came just as pictured online. I am very satisfied with my purchase.
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Very satisfied with the frames
Order arrived quickly. Site easy to navigate. Quality products.
Shop elsewhere this place is a joke. The frames that I ordered looked like they already been used by someone.
Went to a brick-and-mortar optical chain and they did not have the frame in the color that I wanted. I took down the number and Frames Direct had it and it was $30 less!
It was super easy to send in my prescription, and a quick turn around to get my new glasses at about 1/2 the price of the local chain store...
