Company Details

Larry and his team have recently completed our Orangery and we could not be more pleased with the outcome. Throughout the process we were impressed by the professional approach, excellent communication and commitment to customer satisfaction. During the design and contract definition, Larry was attentive to our requirements and supportive with ideas and designs. There is no doubt that we could have gone for a cheaper option, but we decided to work with a company with a proven track record and "high street" presence. We are certainly pleased that we did. During the build phase Pete was always in touch and the various teams that delivered the build were always friendly and worked well together. The final result is exactly what we wanted and we can recommend Framemaster highly.

Fantastic experience using Framemaster Couldn’t ask for any better the lads they use for the fitting were very professional tidy clean and polite defo would highly recommend 👌🏽👌🏽

Delivered what they said they would, on time; very good.

Had a warm roof fitted in July by Framemaster and was very impressed with the workmanship , attention to detail and quality. Framemaster came as a recommendation and did not disappoint . Larry’s quote was competitive and came within my budget . Every step of the way Pete made sure we were happy with the progress and popped round / phoned us to make sure everything was going to schedule . They completed within the stated timeframe too . All the workmen did a great job and worked tidily and clean at every stage . Very professional, excellent company , would highly recommend and I’m going to use them next year for my replacement windows and doors .

Had a leaking conservatory roof replaced with a warm roof, along with sofits, fascia’s, new gutters and a new bay window cladding.The outside looks great and internally we are extremely pleased. I would highly recommend Framemaster and would trust them to do any future projects. Larry, Pete, John, Steve, Winnie the electrician were a great team. They all delivered exactly what we asked which is not often the case nowadays. Very humble, trustworthy and competent people. I would have no hesitation in recommending.

We have had Framemaster to do windows several times and have always been pleased with them so recently took the plunge with them building a warm roof single storey extension for us. Their teams have been brilliant - friendly, clean & tidy and professional. The extension looks amazing and was done in only 6 weeks!

We had a conservatory for over 20 years, which we could not use in the winter as it was too cold. So we set out to replace the conservatory with an orangery extension, which spanned into the kitchen to create a large open plan kitchen, diner and family area, effectively 2 orangeries, with a bifold in-between, so the areas could be opened up and closed as required. We got 3 quotes for the work, to be honest Frame Master was not our first choice, neither were they cheapest, but decided to allow them to quote. We met Larry and Peter, who came out to quote. We went through several designs and meetings etc before agreeing on the work. Larry and Pete where both open and transparent. We decided to go with Frame Master, after seeing other customers who had work done and also because it was a one stop shop. The builders turned up everyday without fail and one time and all the trades worked together. The work had to be completed by the 1st week of March due to Ramadan. they met this date, in fact the work was completed on the 2nd March as promised by Larry, leaving us a week or so to decorate and settle down. In the end we had a brand new kitchen opening out into an orangery / dining room, plus another orangery with bifold doors, leading into the living room. The flow of the rooms and space works really well. You don't appreciate the space until you have guests!! We are very happy with the work, the quality and most importantly the 10 year guarantee. We had a few issues after completion, but they came out and sorted them for us quickly. Would highly recommend Frame Master

We write to express our appreciation for the improvements undertaken by Framemaster on our home. We live in a conservation area that is rightly proud of its Arts and Crafts heritage and legacy bequeathed to Mosely and Birmingham. It was therefore essential for us to find a company that had knowledge and experience of respecting the needs of such localities and demonstrating sensitivity in their choice of design, materials, textures and colours. It stands to the credit of Framemaster and their suggested architect that mandatory planning approval was granted, with support from the conservation officer. The plan was implemented with professionalism and an eye for detail. We were so pleased with the results that included a porch infill, rear door and upstairs window. All modifications were required to be in harmony with our late Edwardian home. We can honestly confirm that we now see this work as an enhancement of our property Gin & Martin Moseley

There was a no pressure sell, Larry and Pete were very helpfull and met more than our requirements at a good price. John and the team of fitters were very professional clean and tidy and finished the windows and doors to a very high standard, we would definitely recommend.

A great company, run by real people. The showroom staff were friendly and helpful, never pushy. The service was great throughout, especially the fitter who did such a tidy job, leaving everything clean and good as new. The door itself is spectacular, great quality and beautiful finish.

First class from start to finish. Two large bays fitted as well as one large flat window. From the original quotation through survey and fitting everything was handled well. All appointments kept on time. No silly overpricing, competitive quotation. No deposit required. Fitting took three days using their own installation team. No subcontractors. Fitting team took time and care. There was some minor damage to internal decoration but this was inevitable and they did thier best to repair and minimise. Windows are of an excellent quality.

I have used Framemaster twice now, we used them in 2012 to replace our windows and were very happy then with their quality, standard and attention to detail. The windows have remained looking almost new for over 10 years. I have just had a new front door and leaded side windows as this was not done at that time. Again the service from Larry and his team has been excellent! They are not pushy, their pricing is very competitive but above all the quality and finish is amazing. The team are knowledgeable and ensure you are kept informed and updated as necessary. Finally their after sale service has been excellent

Jack and Darren came to fit my patio doors and windows. They were really nice and polite, quick and very efficient and professional. They did an immaculate job and left everything clean and tidy. I am delighted with the beautiful job they did and highly recommend this fantastic company. Thank you very much.

The quality of the units is very good and the fitters were very polite and helpful and did an excellent job.

Had our conservatory built by Framemaster 4 years ago. Got the design as we wanted at a good price, and installed it well. Had a couple of minor maintenance issues (doors needed adjusting after 1st summer heat, clearing drainage holes in skylight recently) which Pete has come and sorted quickly without complaint.

Frame Master we’re supposed to come out and give us a quote regarding our porch. Due to Covid, they cancelled last minute which is understandable and instead asked us to send over details and we did so. However, after several phone calls they didn’t get back to us with a quote and kept saying they would get back tomorrow. Definitely won’t recommend as they wasted a lot of our time.

Framemaster replaced the old polycarbonate roof on my 25 year old conservatory. I had two visits, one to give a quote and a second to measure up. Both appointments were exactly on time, friendly and professional. The roof was expertly fitted beautifully in two days by two very hardworking guys. The whole experience was superb with a great result. I would recommend this company to anyone for their professionalism and friendly manner.

We wanted all of our windows replacing ,including 2 new bifold doors and 15 other windows. We had 3 criteria based on quality and price was only a consideration after the quality criteria were satisfied. The 3 criteria were quality of product (from technical information online), positive interaction with our many questions and a good score on trustpilot(or other if TP not used). Frame master scored highly on these 3 areas. The price offered was not the highest or the lowest of our tenders and we were happy with it. The installation process was professional , considerate and interactive at all points and I swear I have never observed harder workers than these guys. There was continuous input and visits from the supervisor and Towards the end, Larry the owner. The final product is superb and exactly to our specification. We could not be more pleased as we now have beautiful , high quality windows for a reasonable price. Overall Framemaster were excellent.

We are looking to replace a door and two windows and contacted Framemaster for a quote. There was some difficulty in arranging an appointment that was mutually convenient for their representative, James, but we received a call from him and asked if he could come round as he was in the area. We said "Yes" and he came and we discussed the work needed. We felt that he understood the work we needed carrying out and was happy. James confirmed he would send us a quote. We did not hear from him, so on the 20th January 2020 I emailed James requesting the quote and we still have not heard from him or Framemaser. We can only assume the job is either too small or he could not deliver what he promised. We are now waiting for quotes from two other companies. I have spoken to James and I am satisfied that there are some technical issues with software as I have not received the quote and it has not appeared in my spam folder. No one has access to my account so I am satisfied that a quote has been prepared and sent but technology does malfunction. James will deliver the quote in person and we will certainly consider the quote without prejudice.

Great work done by Framemaster Love the showroom in Hall Green Professional and friendly workers who were always on time - counts when you have to get to work- site kept clean Very pleased with how windows look Would definitely recommend