1244 Apollo Way, 95407, Santa Rosa, US
First American home warranty plans provide a safeguard for your budget when your home’s systems and appliances break down. When a covered item unexpectedly stops working, we’re here to help with getting it working again. As a leader in the home warranty industry since 1984, you can count on the protection, experience and stability of First American Home Warranty. Appliances and home systems will eventually fail. It’s unavoidable. A home warranty offers you a renewable service contract you can use to protect systems in your home such as heating, air conditioning, plumbing, and electrical, as well as major appliances like your dishwasher, oven, clothes washer/dryer, refrigerator, and more. With our home warranty protection, when a covered item breaks, we’ll send a pre-screened service contractor to your home to diagnose the issue. Many of our customers request service multiple times each year and save hundreds to thousands of dollars on repair and replacement costs. These types of mechanical failures are typically not covered by your homeowners insurance, so a home warranty can help bridge that gap in protection by shielding your budget from these sudden expenses. Benefits of a First American home warranty: • A simple solution when something breaks • Protection from huge, unexpected repair or replacement bills • 24/7 service requests • Unlimited service calls We offer a variety of affordable warranty plans and options so you can customize your coverage to fit your home and budget. Get a Quick Quote
We have used First American Home Warranty for more than 17 years, and will keep using them, so that says it all.
The speed and efficiency of processing the claim. The speed and efficiency of the selected contractor.
Don’t have to worry when something doesn’t work. Just open your warranty app and tell them what’s wrong and they send someone to fix it. Sure, you’ll get a different company but if they don’t fix the problem you call and they’ll send someone else.
Our leaking washer took more than a week to diagnose because the appliance tech and plumbers could not agree! Tech won out forcing second plumber to clean out the drain and washer stopped leaking. Could have been repaired in one day!
Knowledgeable plumber listened to my info.acknowledged what i said and he witnessed. Then got right to work. Swift and sure. Good tech!
Very responsive. Good work.
So far this has been the best warranty company I have ever had. So far I’m very pleased.
I had an appointment two days after filing a claim with lotsa notification as to what the status of my claim.
Timely response to service request; efficient technician, and respectful of property.
On time pleasant and respectful
They set me up with an excellent heat and air company who I’m hiring to do additional work. It was easy to schedule a service and well worth the scheduling fee.
On time, courteous did a wonderful job.
They do not have the ability to respond based on customer situations. I currently am out of power in my children's bedrooms so they do not have a heat source when it it cold and since my whole house isn't out of power it's not an emergency and I am left without a technician for at least 5 days. This should be an elevated response and the supervisor I spoke with told me there's nothing he can do to change the status because of their guidelines. They have terrible customer service. The representatives are nice but hold no power and only offer apologies * I never received an email to inquire additional details.
Respect and knowledge with professionalism
I was greatly pleased by the quickness of resolving my dilemma. Thank you.
I'm a first time home owner and having this service has eased my mind and they helped me.
They got in touch with contractor that day. Contractor called and I had an appointment within two days. After contractor finished repairs First American called to see if everything was to my satisfaction.
still waiting to hear back from one of the companies on the repair of our stove been over a week and no word from them
I thank you for such a wonderful transaction. From the beginning to the end you were on top of it all. Thank you!
All went well, handled right away
