Company Details

I had 1 loan with them and I Paid on time, but when I needed a loan again I applied then was declined. I checked my credit score and was Ok, because I manage to get a loan with other company. Ferratum will only lend you once and thats it.

The debit card is EXTREMELY unreliable. It is refused in most shop and ATM even in Europe. The app security makes it slow, unpractical and when you most need it impossible to reach. I’ve had payment refused in shop but still taken out of my account a day later. every time a payment or withdraw fail (9 out of 10) the transaction arrears as windrowed and then put back a few days later on the bank statement but the IN-OUT amount are slightly different of a few cent (I don’t get it). My statement are very very messy, impossible to check if what is realy coming in and out of my account.

No help for existing customers unless you pay DOUBLE the loan amount I tried to get ferratum to accept a reduced payment but they wouldn't accept it unless I double the price of my original loan! Very un reasonable and I will never use this company again for short term financial help I will taking this to the next stage with a complaint

This company is fairly straight forward to use & apply with however the website is too basic & no help to exsisting customers. Why? When logging in the process is lengthy, the one time log in is needed everytime & can take a while. When logged in your account info is very basic with no way to check current ballance or scedule of payments. Customer service is helpful but again can belengthy in getting throughif trying to phone them 7.5/10

Beware!! This company is a real nightmare. Despite agreeing a payment plan with them and paying on time everytime they sent their debt collectors CRS after me. CRS claimed there was no payment plan and claimed Ferratum had not received any funds. No matter how bad your situation DO NOT USE THIS COMPANY

Amazing service

Very bad worst service not professional

Probably not enough liquidity for all the risky microcredits Ferratum gives out at high interest rates. All my outbound wire transfers took three days to actually process; and all the inbound payments actually took close to two weeks to post in the account, as the bank was ‘verifying’ the legitimacy and requesting additional documentation to substantiate the funds -- intentionally slowly, without any explanation as to why it’s taking this long). My experience with Ferratum was terrible; I highly recommend to stay away from this bank.

Straightforward application, decision in minutes, fast friendly reliable service.

Excellent overall. Highly recommended 👍

Excellent fast and reliable service have used on a few occasions and they never let you down !!

Great easy and reminders

High interest. Could be cheaper for loyal customers

Very reliable when you need them excellent service, very quick as well.

Very helpful easy online form fill in will tell my friends about them. Very excellent pay day firm

Easy and quick

Great service all round,helped me out when needed only thing is I can’t see this credit line option when I log in any help on this would be appreciated.

Very rude service, they care only about their business. Don't response for letters and emails

Very easy to apply,money received quickly and easy to pay off early.Just applied and was accepted for the credit line facility which i think is fab.

i would refer this company to anyone but have found them hard to contact on some occasions why i rate them as a 4 star company.when getting through but they have always helped my inquiring to be honest and fair on a professional level