Unit 15 & 16 Spinella Road, S80 3GP, Worksop, GB
At Escape Hot Tubs, we are redefining relaxation and outdoor living with a premium range of products designed to enhance your lifestyle. As proud retailers of the world-renowned Master Spas hot tubs and swim spas, we offer exceptional quality, cutting-edge innovation, and therapeutic features, including ergonomic seating, energy-efficient systems, and advanced water purification technology. These features ensure a perfect balance of relaxation and functionality, providing a wellness experience like no other. Expanding beyond spas, we also supply an impressive selection of outdoor living solutions. Transform your garden or patio with Remanso luxury pergolas, creating stylish shaded areas, and enjoy culinary excellence with Sizzler outdoor kitchens, built for durability and performance. Whether it’s enhancing your garden for entertaining or creating a private sanctuary, our products cater to every need. Our offerings also include HEKLA saunas for ultimate rejuvenation and Chill Tubs ice baths, ideal for advanced hydrotherapy and recovery. Every product we sell is backed by extensive warranties and superior craftsmanship, ensuring peace of mind and long-term satisfaction. Escape Hot Tubs is committed to delivering not only premium products but also exceptional customer service. From indulgent spas to versatile outdoor living solutions, we help you create the perfect environment for relaxation, fitness, and enjoyment—all tailored to your unique vision.
The man was nice that came, however, the internal filters still had a lot of debris / white stuff stuck to the three internal filters (in the main seating area) which we are told could be due to putting in too much chlorine in- I would have hoped this would have been removed as part of the £380 service …
excellent service and communication thanks would definitely recommend and use again.
Polite helpful and there if needed in after sales … reliable turn up when they say
Just had an INVERBOOST heating system installed for my hot tub …. Great service … good price … really nice guys who did a great job would definitely recommend this company.
Booked and order a service for the tub, really helpful throughout the whole process. Engineer who attended went above and beyond, finishing in the booked afternoon service into the early evening. This is how customer service is supposed to be, will definitely be using again and again.
Can’t recommend the company enough …always very friendly and helpful and when the men come out to do a service they are always very nice and keep the area clean and tidy
The man came on time, very polite and professional. Did a good job never stopping from the time he came to when he went. Very pleased with the outcome.
Great service! The team serviced our hot tub and also changed our lid around to a more convenient side. 5 star service from the day we looked in the shop for our first hot tub to the day they installed and beyond to the first annual service. I would certainly recommend this company.
Installation of Hot Tub heat pump. Great service as usual from this company. Kept working area tidy and cleaned up after the install.
Great price and a great before and after sales service. Fantastic team of professional installers
A fab team of people with an in-depth knowledge of ASHP’s.. I wasn’t quite sure if I was operating the pump correctly, I emailed my query in and they simply came out the same day and promptly sorted the issue out.. 5 Star service.. many thanks all @teamescape and all things 🔥🛁 related, highly recommended 😎👍🏽
Escape hot tubs….WOW From entering the showroom to delivery and installation we have had 1st class service. We were fully informed of all the options available and updated regularly. A very professional service that exceeded our expectations, fully informed throughout the whole process without forgetting the inclusive aftercare service. Always a phone call away and nothing is ever too much trouble. A massive thank you to all the team, sales, technical, and installation . Paul and terri.
Quick efficient installation Megan in the showroom very professional friendly and knowledgeable
Great service and advice all the way through from showroom visits putting up with our questions and giving great information - fantastic support selecting the right hot tub for us and all the way through to installation. Can't fault the installation team and follow up given after install to check everything was ok and really happy to have a local company who I have no doubt will continue to support us and their products.
Absolutely first class service
Great customer service from Ryan
Great service from showroom experience through to installation. No pushy selling, very helpful throughout the process.
The team at Escape Hot Tubs are amazing, from contacting me that my service was due to when the service engineer arrived, they kept me informed all the way. The service team were friendly and efficient, any questions I had they were more than willing to answer. Would definitely recommend from sales to service a great company to deal with
From the moment we thought about getting a hot tub, this company and their staff have been fantastic. We must’ve spent weeks deciding and asking so many questions and they were so helpful. The guys who came and installed it for us were outstanding (Lewis and Chris). They couldn’t do enough to help and showed us everything we needed to know. They even let our 2 English bulldogs give them love! I would definitely recommend escape. 5 star service.
Good selection, good service, nice people from the showroom to delivery.
