Company Details

This tub is amazing. I am a contractor and chose this for my personal bathroom remodel because it was larger and had good reviews. I am pleased with the manufacturer as the deliver was quick and packing was great no problems with communication as well. It was a simple install just need 2 20amp power supplies and a 1.5 in tub drain connection I ran 3/4 hot and cold to the water supplies tub fills up in 4 minutes I'm impressed Works great and love that all sides have access pannels so far so good Would definitely recommend this product I wish I can post a pic of it installed but can't find this option

Being that the tub arrived in timely manner. Arrived undamaged. The bottom line is thankful so far.

No one would answer the phones. NO one knew for over a week where my tub was. And the tub was dinged when we unpacked it. No way to repair it. So I have this new AWESOME whirlpool tub with a ding on the silver top rail. Their suggestion, I tear it out. Tear out $5,000 in tile and tile work. Postpone my new floors. And repay $3,000. to have the tub reinstalled. And another $5,000. to redo the tile work. I will just have to live with the ding. After trying repeatedly to figure out what to do. They finally gave me a 20% discount. I am still livid. I am doing the 2nd bathroom in 6 months. I will definitely not go back to ibathtub. All this time, money, contractors,etc. And that dinged tub destroys the ambiance of the bathroom.

Very happy with the Tub purchase. It came so well packed in a wooden box with hinges. The tub looks nice, very easy to install. Highly recommend it

Liked: Efficient, easy to place order, constant updates

A hassle to return a item that was just delivered

Well packaged, arriving safely, great job

Now that the tub has been installed,we do have a few issues.#1 we have no control over the jets/air bubbles/water fall.The air control knob does not change a thing.All are on full pressure and water does splash out of tub.#2 the jets do not drain.When you start up the jets you get cold water for a split second,not healthy.#3 the shell is very difficult to replace in the normal position.We did not get it back to the factory position.If you turn tub on the side ,now you have to hook up drain and guess on leaks.I do not recommend this tub to purchase.

I love my tub. It was easy to install and it was exactly like the description.

My walk-in tub is great and really affordable. Thanks The pressure coming from the jets could be more powerful so I may change out the motor for more power

So far I have had to make a couple of repairs to the assembly of the product. Otherwise everything was great, sofar

I recently ordered an Empava bathtub and was thoroughly impressed by their impeccable service. The shipping was fast. The bathtub is beautiful but unfortunately during shipment a small crack occurred. I cannot say enough good things about how their customer service responded fast and addressed the issues to my satisfaction. They are outstanding! I would highly recommend them.

I did not like the repeated delayes in shipping. I did not like the confusing electrical requirements. I do not like that the back top edge does not have a tilt to the interior of the tub.and they wavy up and down.. not good for a tile wall. I did not like the thin wall accordion drain line which will likely degrigate and leak in time. I do not like that the tub feet remains over 3/4 of an inch off the floor at its lowest.. this will be a place for dirt dust and water to get under the tub. Tub is pretty but I believe there will likely be lots of problems due to the design details.

Sending everything needed to hook the tub up thanks

Great product but poor support, you can improve much in that area.

Good product delivered as advertised. I enquired about availability and shipping and ordered based on that info.... ibathtub came through!

I love this tub! I had a very small bathroom, and this tub fit perfectly. It was easy to install and wasn’t extremely heavy. It is nice and deep and plenty of room. It arrived within 2 week after ordering and installation was about an hour. I don’t have a single regret about this tub! Highly recommend.

Great tub however in description of tub nothing was said about motor dimensions which is very important for the fit of the tub.

Tub arrived in condition, packaged well. Seems to be made well and really simple, clean lines. Will update after the install to our master bathroom. Thank you

Website is ok, but shipping estimate for me was way off. Ordered a tub the week before Christmas with a processing and shipping time of 11-16 "natural days". It processed and shipped over a 4 day Christmas holiday weekend. Initial delivery estimate was 1/3. However, the shipper called me to drop off 7 calendar days after I placed the order a week before the delivery estimate. Because I was traveling over the holidays I requested delivery on 1/3 as estimated but was told I would be charged $200 storage fee to deliver when communicated. After some back and forth communications, the tub eventually arrived 1/3 and I was not charged. As for the tub, it looks amazing and exceeded my expectations. I have not been able to install yet, but my only complaint is the instructions are poorly translated to English and specifications such as the electrical supply required are not clear.