Company Details

If I could give negative stars I would. Horrible customer support. And I might add most of the good reviews on here look fake. I worked for a company creating fake reviews for years and they look all to familiar. Customer support chat was a nightmare, in the first 5 mins they transferred me 4 times and the 2 times someone chatted with me they were very rude and condescending. The first a**hole messaged me smart-ass responses and then left before I could give her a thumbs down with feedback and I wasn't able to respond to her before she left. And she never answered my questions. Like where is your anti counterfeit info for your site? Umm yea red flag. The second person would not answer the question either. Reported to the BBB. And I better not f#$king recieve all this spam from being on this site on time!!! Handle that...thanks

Bought From Elegomall some time ago , my order was a complete mess , i had items missing and after trying to chase up were they were they wouldnt reply to any of my commuinications and still to this day havent sent what ive asked for . YOU HAVE BEEN WARNED , NOT TRUSTWORTHY AT ALL !!!!!!

I love them! I can always get what I need with fast delivery and good price, thanks for you nice service. Highly recommended.

This company has been emailing me for the past year from different email addresses and ignoring my request to stop. On top of this, they are now trying to instill fear into UK clients and offering masks and hand sanitisers for a MASSIVELY INCREASED PRICE. These people are conmen and greedy, above that - they're a sub par e-cigarette wholesaler, they are massively expensive comparatively to even UK wholesalers and distros. I'd recommend in China: Everzon UK: Vapourchaser/SmokePurer Official Aspire/CS Distro Evolution Vaping Stay away from these conmen

still spamming every day, multiple email address. never stop even when asked. they just change their email address and carry on couldn't hate this company any more

These people are the biggest spammers I have seen. Do they really believe this helps to make b2b customers and build a long-lasting business? Not in thinking countries. Collect your spam together and think about adding some value and sense. Reply to the reply: you shouldn't remove only one email, you annoy businesses around the globe. You should remove all emails that haven't subscribed or gave you permission to spam them.

SPAM SPAM AND MORE SPAM!!! EVERYDAY! Every member of their 5000 staff that are probably underpaid continue to send spam and do not take no for an answer.. i have unsubcribed, contacted them direct, but still continue to send SPAM.

poor customers service. cant get answers from anyone. order still not shipped that i was told shipped dhl. then told ups. now its Friday night and still nothing

we had a multiple orders that were delayed without notification from elego and then had stock missing from our order and then being told they were out of stock again no notification from elego... then when we had customers vape kits not work was told we had to pay shipping to have it replaced when it's their product fault.... worst customer service without any resolution... do not purchase from this company there are better suppliers with better price ...

Incredible customer service! Thank you sandy for dealing with my abundance of emails and inpatients. She has been incredibly helpful and get this people... I ordered a pulse dual kit last Wednesday from elegomall in hongkong and it was on my doorstep in sidney British Columbia Canada teusday morning that's 4 business days from China!! Much thanks I will be using this site often!

I can not recommend this company enough! Ice is my agent and she has a sweet nature with the quick ability to get things done. I have a B&M Store with quick turnover, Ice is always sending me information and pics through WattsApp on new and up coming hardware. She is also almost always available, exactly what I need for a busy business! Thank you Ice you make a hard job much easier :0)

this page its very good and people who works there it's very kindful, they always help me and i find what i need. Also they are very patients with people like me XD. I really recommend to everybody.

Excellent service from sandy. Always available for resolving logistic problems.

item was delivered successfully but i am experiencing an issue with the 0.8 ceramic coil, will update later once solved. update. they cannot confirm the problem as the reviews from other users were good as they claimed. maybe i'm not that lucky.

If you are talk about employees going above and beyond their duties to make customers happy, Sandy certainly that. Sandy, even on a Saturday, will go the extra mile to provide me with tracking numbers and answer all my delivery enquiries in odd hours in China. I am willing to even invest more into this partnership knowing I have a capable Account Manager like Sandy ready to help us win. I am forever grateful for such an a selfless act. She deserves to be the employee of the year for such act of kindness.

I had a slight problem with my order, I had a chat with Sandy and she was great, we had the problem sorted out very quickly. I was very happy with the outcome and how nice Sandy was and how easy she was to talk too. Great work Sandy. I will definitely be back.

Excellent wholesaler with the best customer support.

excellent customer service....

Good price, fast delivery, great service. Especially the customer service assistant Ms. Sandy, good responsibility and fast reply, even after office hours, on the way back to home on heavy rainy day, recommend to log your account with this sweet little angle. Spoiled item? With no doubt, compensation recover. Will keep trading, good job Elegomall.

Amazing service and range of products always delivered on time and only 3 days to get to Australia You can’t fault that We have orderd many times and never had an issue and can always get a response super fast when needed thanks to my rep sissy 🥰 If your looking for an amazing wholesale company look no further these guys are where it’s at 👌