Company Details

There was some minor problems, but they fixed all of them. Cheap and good products!

amazing products. Great team. Amazing response time . Overall very good experience.

Excellent service, very good staff, low prices, 100% quality ....!!!!!!! I hope surprises await me for the new year! (Krazana Bzikovich)

I am very satisfied with them, the support is very fast in helpful. The product is allways authentic so i reccomend to anyone.

Everything perfect.

Rubish service,big prices to compare with others

Crappy people

reliable seller... item has reached... around 10 working days... everything is great... thanks to elegomall..

They ignore warranty requests, stay away from this unserious company.

Stay away from this site. Pre ordered an item. Waited a month ask for an expected date they would recive it. No deff answer. Waited loneger. Found another site/store located in the Usa. ELEGOMALL is located in china. Where the damn stuff is actually produced. I ask for a refund. They ignored me at first. Then i was told 4 people had to review the case in order to maybe refund me. So i got fed up with being played with so i opened a paypal case against them and finally got a refund. Then i ordered the same thing from element vape and recived the item s in less then three days no issues at all. So the item was out but they just mever sent it ans kept telling me nope they dont have it and we have no idea when it will ever come in. Stay away they are out to rip you off.

Disrespectful bunch - prices are same as what you get in the UK from wholesalers, their team constantly spam our website and emails trying to sell things - absolute nuisance. Regret getting in touch with this company

Money accepted...package never arrived...stay away from this criminals !

Elegomall is legit....great prices but you'll wait a long time to get shipping notifications. I ordered/paid on 5/2/2018 and got shipping notification on 5/29/2018...So 4 wks for shipping notification but now wait to see how long it takes to receive. They just give you status of "shipping" but no tracking information and I think they're in China so it could be another 2-4 weeks as far as I know. If the products are genuine SMOK, I'll order 6 or so in the future bc of the waiting period....but great prices and I had free shipping.

They don't answer my inquiries I am waiting without dispatch of my order it is disappointing... And disrespectful

Don't waste your money

SCAM, the website will just take your money, ignore your emails & you won't get what you ordered

I've never received my stuff and nobody response to my question...it's definitely a scam !!

I am very disappointed with this site. I suggest other to stay way from this. The word “free shipping” isn’t very attracted to everyone if it’s not delivered within a month or forever. If it takes not less than a month or chances of losing our item then you should’ve given us a freedom to choose by being informative in your website. We as a buyer would like to pay premium for our needs, specially on our needs and time. I haven’t faced these kinds of problem in any sites. I am not your competitor who is trying to lower your reputation but I am a very disappointed buyer whose item hasn’t been delivered yet. And my problem hasn’t been resolved yet even though I am in touch with your customer support. They can’t be of any help other than providing me a tracking information. Very disappointed customers of yours. I should’ve read these review before doing business with you guys. I Hope you guys will resolve my problem soon.

My order never arrived and I've lost my money since they do not provide any means to file customer complaints...avoid this seller ! stay away as far as you can !!

Very good service, fast shipping fair prices Cheryl is my customer service rep there