Company Details

Great customer service from Matthew. He arranged for the courier to collect and return my original order when delivering a replacement, (as required longer pole,my mistake). Prompt delivery as well.

These cleaning poles are good quality and do not leak like several other cheaper versions I have tried in the past. Definitely worth the extra money.

Great service,new parts required for my pole , parts dispatched and with me the next day..great service thank you

Having order on 10th December the pole came quickly and got delivery on 12th December 2024.The box was damaged (with photo evidence) and bits missing i contact seller immediately he said he'd send missing bits the following day. I'm still waiting for bits to come 14th February 2025 (3 months) I contacted seller numours time left voice messages and emails but no response. I can not use this pole untill I sauce the missing bits myself so far a waste of my £170. And I'm not within the 30 days to return it because seller kept telling me he's sent the bits out. I'm giving it a 1 star rating because it got delivered quickly after I ordered it I WILL NOT BUY OF THIS COMPANY AGAIN

Had an Problem with my order , Got in touch with D C Poles sorted out no problem, Friendly and helpful over the phone, 11out of ten good man,

Good website and fast delivery. 1st delivery failed as driver attempted to deliver to my conservatory in the back garden. 2nd attempt delivery made. Box was opened and the bag inside was also opened. No instructions or anything to say what was included and how to assemble. Pair of black sports gloves also randomly included.

I made an order shortly before the Christmas break - something that I needed the next day. I called and left a voicemail - got a call back promptly (thank you Matthew)and made my order. Goods were shipped same day and arrived next morning. Great service provided by great and helpful people. The product was exactly as described and enabled safe clearing of gutters from the ground. I recommend this Company and their products.

Great customer experience with Matt, answered any questions needed. happy with the products!

Bought items and thought it was missing an item, emailed company and Matt replied within 5 minutes, due my error bought wrong thing, Matt helped and resolved my mistake very friendly and great resolve. Item itself feels well built and happy with the company as a while.

I recently purchased the Telescopic Gutter, Fascia & Window Cleaning Brush, and I must say, it has exceeded my expectations! The extendable pole is incredibly sturdy and makes it easy to reach high gutters and windows without the need for a ladder, which is a huge plus for safety. The brush itself is durable, with soft yet firm bristles that effectively clean dirt, grime, and moss buildup from gutters and fascias. It’s also gentle enough on windows, leaving them spotless without scratching. One of the standout features is the versatility. The telescopic pole adjusts smoothly, and the brush head can be angled for those hard-to-reach corners. It’s a true multi-purpose tool, which saves time and effort on various cleaning tasks. As for customer service, I was thoroughly impressed. They were responsive and friendly, promptly answering my questions before I made the purchase. The product arrived quickly, well-packaged, and in perfect condition. Overall, it was a fantastic experience, and I wouldn’t hesitate to recommend this brush to anyone looking for a reliable and efficient cleaning tool!

Bought the Gutter Jet Tool Kit. Very satisfied, it does exactly what it's supposed to do. Slight hiccup with the order initially, but the after sales service was second to none, and the issue resolved completely with no fuss. Would certainly buy from this company again.

I ordered the solar panel cleaning water fed pole and managed to break the end (my fault). I was sent a replacement part free of charge, so I cannot fault the customer service of this company. The product does exactly what it says on the tin, and I am very satisfied. I would happily buy from this company again.

Purchased water fed pole and accessories very pleased with the dispatch time and the packaging had a slight problem with one item recieved replacement within 48 hours All good and comunication great. Will use again thank you

Just like others on here are likely doing I looked at the products on the web site which looked really good with fair prices too, then read several reviews and the crazy differences in the reviews made me wonder, so I sent a message with my questions, The support I got from my questions was superb with very prompt detailed answers (even out of working hours) I ordered a carbon pole in the end as we need a long length, for reaching solar panels and the advice was spot on and as a result we got a great product If you read more reviews you will see that there has been a change of ownership and that now comes with great products at a great price with great communications and prompt delivery. They even included a couple of spare connectors Tremendous result, and I am so glad we used this company. Great value for the money too. Would not hesitate to recommend or use this top company. Thank you again. Paul

Great products, well priced with great communication throughout. The after sales service is also excellent.

Brilliant product, far superior to my previous cleaning pole, a lot cheaper too! Works a treat.

Great product, 10/10.. Will save money on window cleaner and gutter cleaner.. Buy buy buy...

Received the Pole and used last Sunday. Great results and will save me money, do not have to pay a company to do the work Reasonably priced and quality product.

Arrived bang on time, and the quality was much better than expected. Overall, very happy with my purchase, especially for the price.

I read all the reviews before ordering and the crazy differences made me think twice about wasting my hard earned ... but they had what I needed at a great price, so I took a punt! Ignore the old reviews as there must be a change at the top, great communications with superb delivery which brings you a quality product. Tremendous.