Company Details

I came specifically here to add a great review for DiPacci. Michael and the team was excellent and I was nervous about online purchasing particularly with the cost we were spending. The machine arrived quickly and safely, the pricing was excellent and the service was fast and thorough. We had a manufacturing defect with one of the portafilters and it was swapped out immediately without question. Would buy through them again without hesitation. Thanks DiPacci!

I can't describe how great it was to deal with Di Pacci. I'm always a little nervous buying online. Especially with such an expensive item. From the moment I contacted Di Pacci (Michael in particular) I felt a slight relief as he didn't try to sell me anything, he was talking to me as if i was talking to a mate. That helped a lot with the trust factor (which in turn made me buy some extra accessories...shhh. don't tell my wife). To my excitement the package came 3-4 days early. As I was unwrapping and setting up my beautiful machine, Michael was in constant communication with me to see how everything is going and if I needed any help. Enough rambling... To cut a long story short, I would recommend Di Pacci to everyone out there. My experience with them exceeded my expectations. Michael, your always welcome for a coffee at my place (I won't forget the sugars). Oh and thank you for the great suprise in the box ;)

Melitta Barista TS purchased from Di Pacci Coffee Company Good communication and delivered on time Machine great, coffee great

This was my second major purchase from Di Pacci Coffee Company. Once again their price was very competitive, delivery was within one business day. Definitely have my future business

Very efficient service

Issues with delivery through the transport company but Dipaccio resolves the issue promptly

Honest review from a customer here. Have found them to be using deceptive (bait and switch) practices on eBay, and then having purchased a product from their website recently I emailed them with a problem over a week ago. Not a single response at all.

Excellent. Fast quick delivery. Great communication.

Purchased the ECM S-Automatic 64 grinder. Di Pacci's pricing was the best here in Oz, better than US prices. Compare that, for example, with the Ceado grinders---nice machines, but severely overpriced here compared to what the Yanks pay for them. Shipping was really quick, item runs spotlessly. Thanks, folks!

Great service

The item I ordered online was not actually in stock. Di Pacci contacted me quickly and gave me the option of a alternative or refund. I went with the alternative, which arrived very quickly. The product is great and the company is easy to deal with. The only thing that would have been an improvement, would have been an updated invoice showing the change in product for warranty purposes. I would use the company again.

When I purchased my ECM Synchronika, the team a Di Pacci Coffee Company did not disappoint, the transaction was smooth and effortless. Thank you DI Pacci

Product good, delivery speed good. Would definitely shop again after first experience.

Good company to deal with. Goods were shipped fast and any problems were sorted quick.

stop harrasing me with emails

Didn't have the colour I ordered. Didn't contact me to let me know. Had to chase them up to find out when it would be available for pick-up

I bought the EDM Techinika profi coffee machine with the ECM S-Automatik 64 grinder at a good price from Di Pacci Coffee Company. Great coffee machine and grinder combo. Great to deal with Michael. Delivery was later than advised but apart from that it's been great to finally get the coffee machine and grinder- ECM definitely have the quality and looks and now enjoying amazing coffee each day.

Brand new Melitta Caffeo machine broke down within a month or so. When I contacted the company for service, there was poor communication, requiring numerous chase-up calls. Finally when the machine was serviced, the brand new accessories that came with the machine were not returned with the machine. e.g milk spout tube, card insert explaining which coffees use which beans. Despite repeated contact to chase this up, nothing was returned.

Were honest and upfront ,were waiting on delivery of machine I wanted,it was delivered within the time frame expected ,simple and hassle free transaction, received what I ordered.

Great service. Promptly sorted out a problem.