Company Details

Scum, scammers, the lowest of the low

I believe DesignsPedia violated the Illinois Consumer Fraud and Deceptive Business Practices Act: (815 ILCS 505/2) Sec. 2. Unfair methods of competition and unfair or deceptive acts or practices, including but not limited to the use or employment of any deception fraud, false pretense, false promise, misrepresentation or the concealment, suppression or omission of any material fact, with intent that others rely upon the concealment, suppression or omission of such material fact, or the use or employment of any practice described in Section 2 of the "Uniform Deceptive Trade Practices Act" On June 1, 2024, while looking at their website, I was contacted by a rep. I was just browsing for a logo at the time. Now the rep offered a good deal for a logo with a 100 percent guarantee if I do not like the product. He even offered that I pay half up front and the other half after I liked everything. But after the logo was completed and I paid the other half, he said he had to put me in touch with legal. And then legal in turn said I had to pay an additional $680 for copyright/trademark fees that the company thrust upon me last minute. This alone violated the Illinois Consumer Fraud and Deceptive Business Practices Act because I cannot obtain the logo without this portion being done. It was not sold as optional but a requirement. So this information needed to be disclosed up front, not after I pay money to the company and participate in a design that they can claim if I do not proceed. This is deceptive practices since none of their initial prices are the true price you need to pay to obtain the logo. The initial price and whatever copyright/trademark you go with is the true price, and that needs to be displayed or disclosed when purchasing the logo, since that might influence decisions. But at the time, I did not know better and saw it merely as a misunderstanding, and I did like the design of my logo. So I paid the hidden fee. Then the website issue came up. Because of the logo incident, I asked point blank on June 14 that I wanted to see a range of prices and plans for a website and I want it to include all hidden fees associated. And the company agreed. And this was critical to establish because at the time, I was already negotiating with another party for the website and I was checking to see which is better. So full disclosure here is essential on whether I go with them or not and the company knew it as they knew I had another person in review to do the website. So a rep offer me a site for $1,499 plus tax and recommended it should be custom based. It was the only offer. And the rep did say I would have to pay for hosting and SSL. However, they failed to disclose that the SSL would need to be a special EV SSL that costs around $3700. Only after I paid for the website was this significant detail provided. When I ask why is the price so expensive, the company explained it was because it is a custom based website. The custom based website the company had recommended. And here is why it was deceptive. Since the company recommended the website be custom based and they sell the SSL rate, they knew from the beginning how much it would cost. They were obligated when they were discussing the website to fully disclose that the custom based website would need a particular SSL which costs approximately $3,400. The reason they didn't disclose was because they knew that might affect the sell of the website itself. So they intentionally did not disclose the information until after the purchase as it would be harder for the client to cut the investment once money has been put in. This makes the client, however, feels trapped as they are forced to continue onward with a "deal" they do not like or lose out on everything the client already invested. And the company tried to make themselves appear like they are doing me a favor by offering me a deal to lower the fee by $1,500 if I go with them today vs if I pay later. That is still $2,200 every 3 years, which is still more money than the average SSL rate. And this is a bill that must be paid for my website to go live. Now before I said yes, I inquired why it was so high? The company told me it was because I have a custom-based website. So my answer was what if we changed it to a template-based website? But the company would not allow it. So I was forced to either pay the higher $3,700 at a later time or take their deal now to pay $2,200. A week later, I found out Designs Pedia could have switched to a template based, but I would have to pay an additional fee (but it still might be better in the long run if it led to a cheaper SSL rate that must be renewed every 3 years), yet they refuse to provide when asked. Because of their deceptive practice is why I want a full refund on the website, SSL, and hosting. I filed with BBB and had to get my bank involved. Don't believe their money back guarantee.

Adam Finch was a pleasure to work with. Prompt and precise! We discussed from scratch a design I had in my head. First designs were very close! Only needed one revision! I am overly please with my final product.

I recently have used Designspedia for a website and logo design, I am pleased with the results! The team at Designspedia have been nothing short of fabulous right from the get-go, Co- donated with me (figuratively speaking) and understood the concept in my head to perfection. The created a beautiful, user friendly website that captures my brand seamlessly and the logo design is AMAZING. The most liked thing about Designspedia was there pricing. Rates were reasonable for quality work delivered. In terms of bang for the buck its a great deal. The team made communication very easy for the duration of this project and they were always available to change about anything as well. Designspedia is a best place for the aggressive design to get done at the low of the cost what so ever it may be. Thank you Designspedia for an awesome job!

I loved how on top of getting me the designs as quick as possible and following up with me . I did not appreciate the constant need to try to upsale me . Also, there should have been more clarity on only receiving one color option . In my previous experience purchasing logos I receive white and black background for same price which by the way was cheaper than what I paid you guys .

Don was really nice. He was patient yet efficient. Even with all of my questions, he remained very helpful. I loved that he was able to find a package for me that worked for me and my budget.

Outstanding work! The team continued working on my product until I was completely satisfied. Communication along with the follow up was excellent. I will recommend their work to all. Again, great job producing the product.

I had a nice experience working with Design Pedia. I was not sure what I wanted in a logo when I first contacted them. Natalia was very helpful in getting things started. Adam listened to my ideas and concerns and responded quickly to all of my questions. They sent me a few very nice ideas to consider and, ultimately, produced a logo that is both very creative and “fun” to look at. It was nice working with Design Pedia.

Mark was so helpful. The designs that were offered to me were perfect in the first viewing. With one 15 minute conversation, he reflected the empowerment of the services I offer. Thanks Designspedia for an inspiring experience! ~Debi Blevins Thinkwise with Mw5 Business Solutions!

Brian Diaz was absolutely excellent. He was timely, informative, proactive and very respectful. The design options which he created for my business were first class. It was delightful to work with him.

Great job done. Friendly and professional. Mark Keys

Brian was amazing, engaging responding to my ideas. Communication was superb and he created amazing product for me. I’m really really happy and I’m looking forward to doing business with him for the future project.

These guys are awesome

Mark is really great to work with! He made choosing the fishing clubs logo fun and exciting. I’m looking forward to purchasing tee shirts, hats etc from him in the future. Thanks Mark 👍🏽

The communication was excellent throughout the whole process and the final product was amazing.

I sincerely had a great experience with DesignSpedia from the first moment of my interaction to the end. Adam Finch was calm, listened, he provided guidance to various possibilities for my new business venture which was extremely helpful.

I recently hired a design agency for my logo and product labeling designs, and they did a fantastic job. The quality of their graphic work exceeded my expectations, showcasing creativity and attention to detail. Their customer support was equally impressive, making the entire process smooth and enjoyable. Kevin and his team, in particular, were outstanding, demonstrating professionalism and dedication throughout the project. I highly recommend this agency for anyone seeking top-notch design services.

The team is very professional, the service is very thoughtful and trustworthy!

Great team to work with and Adam (Project Manager) was prompt and helpful and the artist who created my logo had a quick turnaround.

Joseph Nirchio CEO of Victory Verse LLC, USA. I recently have filed a complaint with the Better Business Bureau, and they will be sending a letter to their operating locations. I have been trying to call and text the phone numbers I have as contacts for Designspedia. “Mark” “Sophia” and “Jeff Martin”. I have done this in the attempts of giving them a chance to issue my refund and give me my money as they said they would. None of my texts have been answered and my calls go straight to voicemail. I have still not gotten my refund and am still out $2,000 with 0 product returned. Any response left by this company to those that have been scammed are lies to try to cover up their illegal activity. As a successful business owner in the United States. I strongly advise all to stay away from Designspedia. And Instead report them for stealing hard working peoples money that are trying to make something of themselves.