Company Details

All arrived on time and as advertised

Excellent polite and friendly customer service via email. The kitchen handles that arrived were of good quality and delivered quickly.

I ordered my goods a week ago and paid extra for two days delivery After a week my order still not here I rang up to complain all they done was reorder my goods No sorry no discount just said they have reordered my goods and should be here in a couple of days 🤔🤔

Excellent product and super fast delivery

Really good selection of door and drawer handles. Ordered online, exactly as described and well made. Delivery was a little slow but it was the free service so to be expected. I wasn’t in a hurry for the item but would probably pay extra for another delivery option if I needed it quicker. Very good value for money .

Good products with good service and delivery

Good quality handles at an excellent price and fast delivery

Excellent website, handles and the delivery was super quick. Wouldn’t hesitate to recommend!!

great choices. easy to order online quick delivery and fantastic items at a good price

I absolutely loved the handles I purchased from you. The buying was swift and simple and they arrived quite quickly. The quality is stunning and they look fabulous.

AVOID THIS COMPANY AT ALL COST! I placed an order over 2 months ago. I have experienced two main issues. 1. The quality is very poor and looks cheap. I ordered the orchid flowers and vase and coffee table books. My orchid plant was faulty but they refused to do anything about it. 2. They forgot to send my vase in my original order. I contacted them and they said they will send it. So I waited.... 2 months later I still have not received my vase. I contacted them and they said contact parcel force. I spoke to parcel force and they confirmed the parcel has been sent to the wrong address. Parcel force advised decorfaure to go and speak to the china local post office and sort this out since it was there mistake. When I contacted decorfaure they refused to do anything about it. They have taken my money but not delivered the goods. I have contacted trading standards as this is just appalling customer service. I am now waiting for trading standards to help me get my item. Do not order from this company, they have poor quality goods and extremely unprofessional and unhelpful customer service team (think there is only one member). They will take your money but not deliver your items. I have read some of the reviews below about missing items and poor customer service and I can now truly understand why customers left those 1 star reviews.

Excellent service and product

Really quick delivery of fantastic handles . Very pleased

GREAT COMMUNICATION AND A VERY FAST REFUND AS ITEM WAS NO LONGER REQUIRED.

Highly Reccomend - Great Product - Fast Delivery Very Happy

Excellent service

Good product, communication and delivery.

I always get my handles from Decoranddecor they have the best selection and quality.

Instructions were not explained or easy to follow.

Great quality handles fast delivery would highly recommend to anyone