Company Details

As described and excellent delivery

Great service and arrived a day early,cheers lads

Good service and hassle free from start to finish thanks will buy again

The bed was easy to assemble, and the delivery was prompt, arriving exactly as scheduled. It offers excellent value for the price, and I’m satisfied with my purchase. The quality and convenience make it a great choice, and I would highly recommend it to others.

Ordered my 2 x super king bed complete with mattress and headboard. The quality is first class. It well made and the Mattress is superb. I highly recommend Cool Bed.

Great service fast efficient delivery will use again very happy great price 👍

Brought a head bord couldn’t be happier good quality and easy to do would recommend to everyone

Just what we needed to fix a headboard to a divan bed. Quick delivery and good quality screws.

The bed was absolutely lovely. The delivery guy was very professional. He put the bed together in my room of choice and took away all the packaging. It was an all round good experience and I'm one satisfied customer.

Sturdy. Quick delivery Slim when together.

Never received my bed and having to sleep on the floor as they keep saying work with us when I asked for my money back. Not impressed at all and definitely wouldn’t recommend them to anyone.

Unfortunately, you sent only one pack of bedhead bolts (M8 * 90mm) , when I had ordered and paid for two. I have written to you to print this out and asked for speedy delivery of the 2nd set but have not yet had a reply from you UPDATE You have rectified the problem very promptly and thankyou

Great product delivered well with in the times given and very friendly and helpful delivery men. Highly recommended

Easy to use the app and ordering system, communication quick and consistent even when the delivery van broke down it was communicated straight away. The bed itself is lovely, unfortunately just one scuff on one of the bases & corner of the headboard (very small) but overall it’s lovely.

The delivery was fast and is the only one having what I was looking for . Thanks

Good Customer Service and Reliable products

Our delivery arrived in good time , and was delivered into the room . I couldn't find the feet for the bed . However they were inside the Ottoman ! Cool beds were great , they were just going to post out a set ,Instantly ,No Hastle . No need though it was my fault not looking properly . Very happy with the bed !

Awful Company to deal with. Ordered and divan ottoman double bed and heard nothing about delivery. It was impossible to get hold of anyone by phone and the emails most of the time were ignored. When I did get a reply it was the same reply over and over again of the delivery drivers will contact you within 1-2 days of deliver. After waiting for 2 weeks (I was moving house the week after) I again tried to contact them but got the same reponse (copy & past used well). I stated that I was done waiting and will be cancelling the order. They finally gave me the name of the courier so rang them, they were helpful and when I explained what had happened the chap laughed and said the owner was in sri lanka so nothing was coming from that particular company. I put this to their customer service and low and behold I got the same copy & paste answer. Luckily as I'd ordered via Amazon I was able to get a refund and used a different company who were amazing.

Yet to receive delivery. Contacted several times but no reply. Will not be using again.

Not happy at all 4 day for 2 screws