Tenth Ave, Zone Three, Deeside Industrial Estate, CH5 2UA, Deeside, GB
Established in 1977, operating from purpose built facilities in Deeside, Flintshire, Collister and Glover are the leading EN ISO 9000 Certified independent stockists and distributor of Polyplumb, Effast, Philmac, Grundfos, DAB, Rustoleum and Tracpipe in North Wales
Not great. Urgently needed 2 Philmac fittings for a repair on a plumbing system in a large conference centre. Spoke to Colglo on the phone and they confirmed they had the fittings in stock at their Dee side branch. The earliest they could get them to me was 5pm the next day but I needed them first thing the next day so we could get the system back up and running. So one of our team drove over that afternoon (40mins) and collected the fittings ready for the morning. When I looked at the fittings in the morning, Colglo had put the wrong ones in the box! The fault was theirs, which they admitted, I had ordered the wright part and the paper work showed that but Colglo and made the error and miss read the item number and put the wrong ones in the box. I called them straight away and thought under the circumstance, knowing how urgently I needed the parts and the lengths I'd gone to the previous day, that they would send someone out in a car to give me the correct one. But no! they said they weren't able to help. I would have to drive over again, 40mins each way to change the parts, before we could then go to work on getting the system back up and running. Thanks Colglo! not even an offer of a discount, very strange. First time I'd used them... probably wont again.
Very efficient service! Will definitely buy again.
I purchased underfloor heating products and had many questions everyone was very helpful and quotes were easy to understand delivery was on time and wrapped very well Would recommend this company again
Excellent service and speedy delivery.
Easy ordering and quick delivery
fast delivery and excellent pricing many thanx
Got exactly what I wanted and in a relatively short time.
The part was delivered in good time but the packaging was not adequate. The parcel was delivered by the courier but it had obviously been repacked in a second bag after the original one had been damaged. The box containing the part was torn and wet. The part had suffered a knock but it has been accepted. Attention to improved packaging should be considered.
Very good communications on order progress and shipping. Great value for product that I ordered. ( best price I could find on internet for high temperature limit switch)
Excellent service
Prompt delivery, very reasonable prices Very Satisfied . E.Shaw Scotland
Good company
easy ordering, quick delivery,very satisfied
Very efficient website easy to use.
Fast reliable service.
I was kept informed by email of the delivery of my purchase and it arrived when expected. Very pleased with service.
Excellent service. Easy ordering and prompt despatch.
Ordered parts arrived on the day as specified.
All good, reasonably prompt, good price, items good quality and serviceable. Four stars only because transport for small items is a little high, it would be fine for a larger order though. I will definitely use again.
5 stars: Excellent – no reservations, I would recommend this company to anyone.
