Company

BuyaCar.co.uk

31-32 Alfred Place, W1CE 7DP, London, GB

About BuyaCar.co.uk

Our people are here to help you BuyaCar with confidence. Choose from over 50,000 used cars, apply for finance online, and we’ll deliver it to your door with a 14-day returns guarantee.

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Liam Gwilliams 24 May 2021, 20:56

Great service. Got everything done quickly and smoothly. Would 100% recommend.

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Reiss O'Shaughnessy 22 May 2021, 20:49

Absolutely stellar experience. The team were helpful and responsive throughout and certainly helped me through every part of the experience. If I were to ever buy a car again it would be through BuyACar.

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Hamza Mustafa 21 May 2021, 12:52

Had a amazing experience buying my car from these guys, they are very polite, helpful and very quick to solve any questions or problems you may have. I would recommend Buyacar to anyone whose looking to purchase their car. I am really happy with the companies efficiency my car was delivered within 2 weeks!!

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Luis Martins 21 May 2021, 11:54

I bought a car from this guys and I had an engine light coming on after the first day of the car being delivered. I thought to myself, here we go... just my luck. However this guys really surprised me in a positive way, the car ended up having to go to Mercedes to have the NOX sensor replaced, however apparently there is a shortage of these all over Europe since the factory burn down and it will probably take a couple of weeks before they can get the part in so Mercedes quoted me for a hire car as well, they paid for the bill on the same day £1400 without any hassle. I particularly want to thank Garion from customer service for being an excellent professional and helpful every step of the way. I would most definitely recommend using this company!

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Nimesh Issuar 20 May 2021, 17:25

I am very much delighted by the service provided to me from BuyaCar team. From a to z From booking the car to get the vehicle delivery I have always got update from the team when ever I call about my car So Thank you very very much BuyaCar team for helping me get my Dream car get best way to delivered to me Thank you everyon❤️❤️

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Barry O'Neill 18 May 2021, 02:08

Emailed this company today to find out how returning a car could work and the costs as the website mentioned there would be a cost but didn't say how much. It turns out you lose the £199+VAT delivery fee you paid if you return the car AND you have to pay a £199+VAT fee to return the car. Absolute rip off and not clear AT ALL on their site!

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Casey Maddox 17 May 2021, 01:18

Was sceptical at first buying a car online which i hadn't seen, however found the car I wanted, paid the deposit and the process began. Anil dealt with initial enquiry and was excellent from start to finish. From paying the deposit to receiving the car took 11 days in total which is far quicker than what a dealership could arrange. The car was immaculate and exactly what was expected. Will certainly use again and recommend to others. I think the only negative for the whole process, which has nothing to do with BuyACar was the delivery, we paid extra for Saturday delivery, waited in all day for it to arrive at 19:15pm which was dissapointing, but again, no fault of BuyACar.

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Marcos Perez 14 May 2021, 22:10

BuyaCar made the experience of buying a new car (and selling my old car as parts exchange) feel like a walk in the park. Literally the system is set to make the customer's experience stress-free. The team provided a timely and organized response through every step of the process, and I was always kept well informed about everything, both by email and phone, even though the whole process usually takes 2 weeks (from order until the car is delivered at your door) the BuyaCar team keeps track of all the details. My car was delivered in excellent conditions as advertised in the page.

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Lucy Elisabeth 14 May 2021, 03:34

This was the first time I’d bought a car online and the entire process was super simple and easy. They even took care of my old car which I used as a part exchange for the new one. Takes away the hassle of having to sell your own car. Would highly recommend!

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LJ Judd 13 May 2021, 21:50

Excellent service. Very quick. Didi and David who dealt with my purchase were very friendly and quick to respond to my questions. I will definitely be purchasing from buy a car again and recommending them to anyone

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Kaya Blair 12 May 2021, 23:13

Great service, fast with everything from reserving my car to ordering and delivering. Very easy service to get hold of and constant communication throughout the process. Would recommend to others. Thankyou

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PATRICK BARNETT 12 May 2021, 23:09

This has been the second time I've purchased a Car through Buyacar and the 2nd time was a bit up and down. I reserved the perfect car that I wanted & paid the £199 only to have it taken through another dealer I must say I was fuming, but I stuck with them. I think one of the things Buyacar lacks is Quality Control its a bit obvious they are not examining the pictures of the cars on their own website which I noticed numerous defects externally and internally on vehicles. For me when a car is purchased and a hefty deposit paid Buyacar should ask for photos of the condition of the car internally and externally, it obvious when the car I recently purchased was delivered none of this was done the car wasn't even valeted and there was damage to the Driver seating. Buyacar's Customer Service did come through and rectified the issues so I have to give credit were it is due but Buyacar need to improve on Quality Control.

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ALAN COOKE 12 May 2021, 19:38

During the last 12mths I have bought two cars through Denis Buy a Car. Both cars arrived as planned having been very well prepared and valeted. The Buy a Car service, from enquiry on line to final purchase and delivery was first class. Contact with various agents and delivery drivers was efficient and friendly. I would recommend this company to anyone wishing to buy a car online

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Tara Harvey 11 May 2021, 21:59

Great service and fast delivery of my new car , thankyou

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Isabelle Elsden 11 May 2021, 18:01

Amazing company - great help

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Fabio 10 May 2021, 14:41

This is my second time using Buy A Car, I would say that the whole experience was great. I was going to part ex my old car I had leased from them, but unfortunately the third party company which Buy A Car deals with were lowballing me and tried to offer me £900 less than my final settlement payment with my credit lender, regardless of the fact I did 20,000 miles below my agreed mileage limit over the 3 year lease. As a result I was forced to hand the car back and just take out a new loan, which is fine. It's not the fault of Buy-a-Car so I haven't let it affect this review, their team are very courteous and friendly and are very responsive to all calls and emails. I will absolutely use them again!

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Molly Clark 10 May 2021, 01:40

Really loved my experience with buyacar. Excellent communication from the start and friendly advisors. My desired car had gone but I had an alternative found for me in under 2 minutes from receiving the call. Will defo recommend to others!

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Miranda Betty 09 May 2021, 23:24

Excellent. Made the whole process so quick and easy.

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Mr. Billy 08 May 2021, 15:07

Very good service , eveything I asked for got sorted

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Rebecca Faulkner 08 May 2021, 13:07

A seamless highly organised service with great communication. Would highly recommend when buying your next car