Level 40, 140 Williams Street, VIC 3000, Melbourne, AU
This company offers no rewards for customers to share their feedback or write reviews. Company Information: FOR ALL THINGS TECH Shop various technology products at competitive prices, including smartphones, laptops, desktops, gaming consoles, software subscriptions, and home entertainment systems. With exceptional customer service and a reputation for reliability, BITSmart is a go-to destination for all your tech needs. Satisfaction isn't our end game; delight is. The bond of trust we've forged with our customers isn't just a feeling; it's quantifiable. We thank our customers for showering us with a plethora of service experience feedback. Each glowing review is more than just a rating; it's a testament to our commitment and the enduring relationships we've nurtured. For us, customer delight isn't just a goal; it's a standard.
I recently purchased a DELL laptop and a Samsung phone from BITSmart, and I couldn't be more impressed with both the products and the service I received. From start to finish, my experience with BITSmart was nothing short of exceptional. Firstly, let's talk about the products themselves. The DELL laptop is sleek, powerful, and exactly what I needed for both work and personal use. It runs smoothly, handles multitasking effortlessly, and the display is simply stunning. As for the Samsung phone, it's everything I could have hoped for and more. The camera quality is outstanding, the battery life is impressive, and the overall performance exceeds my expectations. But what truly sets BITSmart apart is their customer service. From the moment I contacted them, I was greeted by friendly and knowledgeable staff who were eager to assist me. They patiently answered all of my questions, helped me compare different options, and ultimately guided me towards the perfect purchases for my needs. The level of attention and care they provided made me feel valued as a customer, and I completed my purchase feeling confident in my decisions. Additionally, the purchasing process was smooth and efficient, with no unexpected surprises or hidden fees. My items were delivered promptly, and they arrived in perfect condition thanks to the careful packaging. Overall, I can't recommend BITSmart highly enough. If you're in the market for electronics, look no further. Not only do they offer top-notch products from trusted brands like DELL and Samsung, but they also deliver exceptional service that goes above and beyond. Thank you, BITSmart, for exceeding my expectations at every turn. Five stars all around!
instantly done and all good
Good price, prompt delivery, software installation was very straightforward.
Did what they said they would. Can’t ask for me than that.
The BITSmart team helped me to setup the laptop and the tech support was excellent.
On Time Deliver and Great Service.
Old-fashioned service with a personal touch. Shout out to Clarence at BITSmart. He replied to my email query quickly and then touched base again to ensure delivery had gone smoothly and that I was happy with my new PC.
Quick postage, came quick, well packaged
The delivery was so fast.
Price was good and product was provided online immediately.
Fantastic Price
Good price. They fixed the issue immediately with the courier, once reported. They also kept me informed with the courier dispatch.
Fast online service and digital delivery.
super quick delivery , very patient with my request , top seller
Excellent service, fast shipping straight to my door and they delivered a quality product. Website is incredibly user friendly and will definitely come back to BITSmart for my next tech purchase and so should you.
Good price. No hassle order. Fast shipment. Correct item in good condition
Prompt delivery of exact product description ordered.
Excellent customer services
Purchase and download of Microsoft 365 worked without any issues. Excellent price.
Great price, quick delivery, no fuss.
