, , Hong Kong, HK
Your friendly online butcher and deli, taking the hassle out of quality meat shopping.
Was not aware our area is deemed hard to reach even though it is classed under Hong Kong Island. I was unable to track delivery and because of busyness over this Easter period the delivery company Cool Express did not answer any calls for information. Otherwise my order arrived well packed and much appreciated.
Great customer service
Composition Description isn’t matching website. I ordered droewors, on website it doesn’t contain sugar. But on actual package there is dextrose..
Always in time and always great product.
Quality was good, the whole family enjoyed
Great next day delivery service. Ordered original beef, Kudu, Ostrich and wet chunks. The first 3 were great but the wet chunks contained a lot of fat and gristle which made it unpleasant to eat. Would definitely order the first 3 again.
Quality product, fast and friendly online portal and efficient delivery in cool-truck. Will be using again without question.
Great service, clear comms with the delivery guy. also tastes like home!
Quick delivery, easy online experience
Excellent taste
This was my first order with Biltong Chief. I appreciate they just moved warehouses but the fact that I had to report I was missing items from my order only after the delivery in the afternoon when they were aware they could not locate the beef tenderloins in the morning reflects poor customer service. It is simple. Manage customer expectations. If they had communicated the issue in the morning when they found out, I would be more understanding. Thanks Dylan for your response and I appreciate the manic circumstances which you and your team were under. Yes I will consider using your services again.
Great product and service.
The order was delivered on time and the wagyu steaks and the giant prawns were delicious!
Ordered the farm style Boerewors and it was amazing! so delicious! Will definitely order again.
Ordering process was effortless and arrived on schedule. Will make another order soon. "Best meat I have ever had" - wife.
The 'Vhorosi' was good and tasty
Unexpected delivery delay, but such caring customer service...and I was fairly compensated.
Quality meat at fair prices for Hong Kong! I love the meat from Biltong Chief - the fresh meat has been arriving frozen (perhaps frozen storage because covid?), in cooler bags, I've mostly ordered the marinated steak, sausages (beef and lamb) and boerewors.
Great products. Timely delivery. Chilled packaging. Always a very happy customer.
Great communication. Straightforward order process. Items were packed well and shipped promptly. Highly recommend and will order again in the future :) Thank you!
