Company Details

I ordered my Trutein powder a month in a half ago and still haven't received it. I'm about to send my 2nd email now asking about it.

We still have not received one of the items we ordered, they sent an email saying it was on back order, but have not heard anymore about it.

Great service! Took care of me, and handled my concerns timely.

Product arrived on time. Works as advertised.

I originally placed an order on February 17th for Next Day Air costing 43.06. I then received a call stating that Saturday shipping through UPS is not available in my area. The rep offered me a partial refund of $18.02 , which changed my shipping into 2 DAY AIR! Well it have now been a week of me not receiving my package. I talked to another lady rep and she was so inconsiderate of the issues that I was having! It's like she was more focused on their profit than my concerns! Let me say, I also paid for package protection. Therefore I asked the lady Rep if she could just reship my package but instead for Next Day Air, I was willing to pay the extra $18.02 back again that they already refunded me 6 days ago, but she stated to me that she did not feel comfortable doing so, because even though UPS said the package was lost she didn't believe their words. I asked her if I just pay the difference that you already refunded could I get a reshipment for Next Day Air due to her stating that UPS already claimed that they lost my items... Her words to me was if she reship all 9 of my items I would have to repay for the entire shipping cost for Next Day Air which is 43.06. I explained that if I pay 43.06 for Next Day Air, I would be over payover you all. Then she stated well we could offer you a refund but that will still be taking a risk! At that point I was over the bull and requested the d*** refund. Here's the highlight of the story... She refused to reship my items cause she thought I would've gotten double the order, but after my refund was placed by them, they called UPS to have them hold the order and to send the package back to them. This is so unprofessional to me! Why couldn't you all just do that the first time!? Just hold the order at a facility like you all just did and reship my package again! You all made me go through all of this for nothing, when all you could have done was just listen to what I was saying!

First rate customer service

Very good prices, and excellent customer service

Purchase was delivered on time even though I am located in Italy

Fast delivery of the product . Had zero problems .

Fast shipping and great selection of products!

Missing product info, lazy customer service staff, poor website design, hostile attitude towards customers.

No updates, I had to call a few times. I’m still waiting on my orders

Made a purchase that was labeled as in stock. Got told it got delayed due to not being in stock. Days later item was still labeled as in stock but yet still told it was going to take another week or two for product. Don’t bother with this company.

Great business with awesome service. I enjoy shopping here

I haven’t lost much weight but my body fat percentage has gone down as my veins have become a lot more noticeable

I have ordered twice from the company. Both times the delivery was fully or partially delayed by two weeks in the last case before I canceled. You advertise products you do not have and charge credit cards regardless. When part of an order is canceled, you stick the customer for full shipping. I am done with the company and won't be back.

Speedy shipping. Great product, very competitive price.thanks!

My request was answered very quickly and accurately.

I ordered it February 7 2023 and I still have not received it. UPS is the worst they always have to many excuses.I changed my review because the company was very gracious and made thing right.

Great products, great price!! Also timely order!