13-15 Grand Parade, N4 1LA, London, GB
Bring timeless pure style and relaxing comfort to your living space. Sleek, simple and elegant designs will create the luxury you dream of. We provide customized options to match your taste or home all under one roof. Visit our showroom, website, or Instagram to let the experience begin.
Ordered a rug. Waited 12 weeks it still didn’t arrive. Had to cancel order in the end. Cannot comment on quality of good as it never arrived. Need to sort out their logistics
Beautiful sofa
The dining table is stunning and of very good quality. The service was fast and very effective. I will definitely buy again from this store.
Very pleased with Bar Stools. Delivered on time and service very good.
Still waiting for my items as they haven’t arrived yet and it’s been 3 months since ordering.
Great quality. Love it!
I bought a rug it was very low quality and it was dirty when they bring very disappointing
I was so pleased with the service and the product. Very good team, they delivered and assembled my bed on time, even when visiting the store, before ordering I felt so welcomed. The manager was so polite and helpful.
The chairs are beautiful and very good quality. Only giving 4 stars rather than 5 as the communication wasn't very good. I had to chase for an update on the delivery a few times and ended up taking just over three months to arrive (although it did state 8-12 weeks so not much over the expected date).
I haven’t received my order
Thank you are amazing
Product is good and delivered in good condition Only thing that you can improve is to communicate to customer when the product will be delivered. I had to chase couple of times. No emails about confirmation of delivery.
I waited nearly three months for my rug it was really cheap looking when it turned up very disappointing
Absolutely love my new coffee table, goes very well and more beautiful than the pictures. Very proffesional workmanship and was able to choose my own table top. Brilliant customer service, kept up to date with progress and delivered on time. Would definitely buy from here again and highly recommend 👌
Came within the time specified. Called the night before. Delivery guys were very pleasant, took the wrappings away with them. Couldn't fault them.
Parts missing of bed! Compared to what the website showed. I paid upfront full in cash for this bed… Random Screws we’re used to put the bed together! The bed is not Quality and overpriced and will break quickly because of missing parts and how it’s been installed by atmacha.The headboard is weak and shakes. I had to drill wood to my wall onto the headboard to make the headboard not break. I viewed the bed in show room before paying full in cash, and the show room is a public stunt, they make things look good online but realistically in reality it’s really not. They drill the furniture to make it secure in showroom however when your item arrives in your home it will not be the same and secure. I’ve called the staff numerous times. And have been sold empty promises. Also I would like to add, after purchasing atmacha requested a full video of my home from the front door to the bedroom where the bed would be. I obviously declined (before buying the bed I would obviously make sure a king size bed with two bed side tables would fit in my home… common sense). Apparently this is to show if the bed could fit through my home. I WOULD ADVISE PEOPLE NOT TO DO THIS AS YOU WILL BE PUTTING YOUR HOME AT RISK ALLOWING ACCESS TO WHOM EVER IS WATCHING OR HAS THE VIDEO TO YOUR HOME WHERE YOU CAN BE TARGETED BY CRIME. Also they lied about appointments are required to view show room. You can just walk in the shop. This is another stunt they use to make things look seemingly busy or professional. I found this experience very weird. It’s been 2 weeks now, Bed looks nice but couldn’t return it even if I wanted to after shortly realising all the stunts they pulled off… so I just have to deal with it after spending over £2,000.00
Did order 2 month ago paying full amount and am calling every week to find put the progress even though they said they will update me. Really bad serviss and not being honest about delivery tasks. Still don’t know how long will be waiting for. And fingers crossed I will receive it!
Absolutely beautiful, love it!
I was disappointed with your customer service. communication was unprofessional and delayed. The product looks good but not comfortable when sitting on it.
Gorgeous piece of dining table from Atmacha, excellent delivery team who have also fixed everything.. highly recommend and wishing best of luck...
