Company Details

Item was in stock as listed and delivered on time. Can't ask for more than that. Excellent.

Placed an order for a pair of Ariat boots which were apparently in stock. Email confirmation of order stated I would expect an email to confirm when boots were shipped. 3 days later still no confirmation of boots being shipped and I noticed the website had changed to stating 4-6 days for order processing. It had been 3-5 when I ordered. So I emailed customer support who got back to me very quickly. Customer support advised they would be shipped next day (day 4 since order). Great I thought, still time to arrive for my next competition. Come day 5, still no confirmation. Checked my order status and it still said confirmed. By that point it was the afternoon and would not make the post, as it was a Friday no way would the boots arrive for my competition. I called to cancel the order and a refund was made straight aware. The person on the phone didn't argue or ask why I was cancelling (so maybe this happens often). All I can say is the customer support team are great to deal with and are very quick by email and phone. The time taken to ship items is a complete let down and I wouldn't purchase from them in the future.

Good service , no hassle.

The quality of the ordered pants is just outstanding. Second to none. This is true for design, materials, as well as processing and workmanship. Announced sizes are correct. Delivery was fast, without any issues. I can warmly commend Ardmoor as an absolutely sophisticated online shop. Dr. Dr. Lothar Fohmann

Very user-friendly website. Clear images and description. The goods were as described. Arrived promptly. Will use again.

excellent customer service

Good packing and very good service

The title says it all. Had to return one pair of shoes as the fit was not quite right. Refund was processed promptly and the replacement order (a different style) despatched immediately. It arrived the next day. Great experience.

Orca creek boat shoes are really well made and I am really satisfied with my purchase.

Terribly slow service. Product sizing description / conversion poor.

Arrived in good condition and on time

We were looking for walking shoes that lasted more than six months, delighted with the shoes and the service.

I find it very difficult getting walking/hiking shoes at size 6 1/2. Took at chance with the Hoggs of Fife Torridon Waxy Leather W/P Trek Shoe. I am absolutely delighted with the quality, extremely comfortable and have not had to walk them in. I will always recommend Ardmoor for quality and service.

Quickly dispatched and delivered 👍

Excellent service, recommended

Just really good service.

The socks are quality.they came quick.service was excellent.ill use you again

The top was a good fit and ideal for evenings to take the chill off and good fit to allow it to be used for layering if it’s cold. Great item!

arrived quickly had size in stock

Turns out my purchase was delivered to not only the house but the wrong village by about 12 miles! But Ardmoor insisted I check with neighbours and the safe space even though there was a picture of my purchase in the doorway of the other house and a signature that was clearly not my name, which also said it was handed to me at a time I was at home, but they would rather keep going round in circles asking me to check other places,they even sent a Google maps location of where it had been delivered, I pointed out the different address, they said, can you check with neighbours just in case!! I gave up, let's hope they do the right thing and refund me! Or do I need to ask my neighbours for that too!!