Company Details

A Christmas present not received before Christmas isn’t a Christmas present. Don’t say you can get it there if you can’t.

No customer service existed because they didn't respond to my email.

Love the variety of puzzles. Great customer service

The puzzle and roll up puzzle mat was everything I'd hoped for. Thank you. The shipping time was extremely long but with the covid-19 and overworked postal system during the holiday season perhaps I should've expected the delay. Thank you! You have a returning customer. Sincerely, Kimberly A. Keihn

Lots of selections to choose from. Shipping was quick and was notified of shipments prior to delivery. Would recommend to other friends. I do notice many puzzle sites are limiting selections to 1000 pc. I like putting 2000 - 3000 piece puzzles and wish they offered more of these in colorful selections.

great selection and prompt shipment

My experience was not good whatsoever because I placed my order for two puzzles on November 23rd, it said it would take 7-10 business days to arrive and it still hasn’t a month later. In addition to this, after waiting for my puzzles for about 3 weeks, I called the customer service phone number and they told me they no longer have one of the puzzles I ordered in stock. Ridiculous because I placed that order 3 weeks prior. The customer service representative was kind enough to offer a refund for one of the puzzles but I told her I would just like to choose a different puzzle to replace the one that is out of stock. Unfortunately, the puzzles are still yet to show up.

Love Wasgij puzzles! I ordered a couple in CAD dollars but my credit card was charged in US dollars which increased the cost. In addition, I received an invoice for Duty & Customs. When I order from Amazon, I've never had any extra charges even coming from the UK. The puzzles became very expensive so I would not recommend Alljigsaw Puzzles for international customers.

My order was placed November 22, shipped November 23 from NJ (coming to NY) and it's still NOT HERE! FIVE days until Christmas!😠

It has been almost a month (I ordered this 11/22) and it still has not arrived.

Probably all not your fault but I still have gotten my packages yet.

We love your selection!! Please keep the great puzzles coming!

I love All Jigsaw for puzzles-they have fun, unique ones I can’t get anywhere else. Never a problem getting my puzzles.

My first experience with the company was great but this one has been a nightmare. Finally receive what was suppose to be the order I placed 28 days ago and it was only half the order. Trying to get a refund for missing puzzle. Order did not move for over two weeks after I was told it was on the way. Attempts to contact costumer service was not productive. Originally told I would get refund but that never happened. Then I was told they would look into it and get back with me. Never heard back until I contacted them a week later. Was told it was still on its way. Now I only received half my order.

I ordered a puzzle on 11/18/2020 and as of 12/16/2020 have still not received it. 12/22 Update- I have emailed customer service twice as Alljigsawpuzzles suggested with no reply from them. Still no puzzle or any USPS update since 12/10.

What a great online business. I always love to scroll through their large selection of puzzles as they have such a great variety. Shipping is competitive and the whole transaction is easy.

Awesome service and great product

EXCELLENT SERVICE AND PUZZLES!!!

I like the puzzles but you sent me a puzzle twice. I tried to stop the second one, but the email said it wasn’t a good email.

Would probably rate better if i could receive a product or an update on the status. Received a notice it shipped in October. Unable to reach company to get an update, have tried emails but they all bounce back....contact form but never hear back. Tracking number provided does not work.