Company Details

I had a quick response to my query. Kiran was very professional! Many thanks 😊

Professional lovely customer service experience due to prompt response and quick resolution of my issue.

The entire support process was excellent, and each response was very rapid. Sarah was very patient through connection problems on my end, and her obvious skill and intelligence helped me resolve the problem.

Knowledgable, helpful & very pleasant!

Horrendous experience. Had to give it a star to write review. It deserves 0 star. If this company is not a scam, it acts as tho it is one. Somehow insert themselves into computer and prevent me from watching many things i've had no problem watching before. They insist i turn off adblocker even tho i've told them over and over I do not have adblocker. They make a pretense of helping with a bunch of discombobulated senseless emails. This has been going on for a week.

They have ZERO value, who do they assist at Anything? Why do they exist?

This appeared on my website out of the blue and I'm not sure why. When I contacted the customer support, they replied quickly, and when I told them it was on my website, they completely ghosted me and never answered back. I'll have to find a way to get this off my website, but they have hacked it!

When this appears on a website telling me to disable my Adblocker, I do not continue to the site. The fact the software still blocks access when you disable any adblocking software leads to this software causing websites to lose visitors. Something I doubt Getadmiral customers will be happy with.

Admiral offers a truly horrible experience for privacy-conscious visitors to websites that use it's VRM technology. In a lot of cases, Admiral offers no "Reject all" option when it comes to tracking and data sharing options. It's list of "partners" is enormous, and gives a false sense of security because scrolling through the first half shows all of the toggles for sharing data as "off". However, if a visitor keeps scrolling (and this can take some time because there are so many), they will find a great many "Legitimate interest" toggles are on. There is no way to switch them all off in one go, so the visitor is forced to either spend a great deal of time scrolling through the list and switching the activated toggles off, or just give in and either accept them or leave the website. I suspect a great many visitors will take the second option and just accept the settings, whether they like it or not, to be able to access the content. This is a horrible way to do business; it forces the visitor into a war of attrition, beating them down with the sheer weight of the task of clicking switches to protect their privacy. I refuse to engage with any website if I see that they use Admiral's technology; I just close the page. I have read reviews that suggest that, for the websites that buy into Admiral's products, their experience as a client is very good. But I would urge any prospective clients to consider the experience they are setting up for visitors to their websites because, in my experience, it is difficult and borderline hostile for visitors who want to have control over what data they share. There are other options that will not alienate your audience to this extent.

Just bad. Default option is trying to get you subscribed to a lot of cookies to sell data

Illegal malpractise around adsense

I have disabled the adblocker as requested, but I am still getting requests to disable it thus rendering the originating website unusable. They do not respond to emails [I eventually heard from them 18 months later. They acknowledged that they need to do better. I have adjusted the rating to 3 stars. Hopefully, a corner is turned.]