Unit 8b, Canada Place, Canary Wharf, E14 5EQ, London, GB
Ace FX Travel Money are specialist foreign exchange dealers based in London Bridge and Canary Wharf since 2012 who offer competitive exchange rates for buying and selling physical foreigen currencies. Ace FX has a reputation for honesty, reliability and quality of service.
The guy in Canada place was very rude and aggressive. I asked him if I could exchange 1000 HK notes to smaller notes as a lot of places in HK don’t accept them due to too many fake 1000 HK notes on market. He was shouting at me. You could refuse politely, but not shout at people.
25/Nov, Me->Ace, sell currency by post with my passport info, cost £6.60. 28/Nov, Ace->Me, request driving licence number. 28/Nov, Me->Ace, don't have driving licence. 29/Nov, Ace->Me, request tenant agreement. 29/Nov, Me->Ace, scanned and sent by mail. 2/Dec, Ace->Me, request util. or council bill. 3/Dec, Ace->Me, request CERTIFIED copy of passport and util. bill. 4/Dec, Me->Ace, sent by post, cost £13.55 6/Dec, Me->Ace, What's going on? 6/Dec, Ace->Me, Finally money transferred. The transaction is completed after 9 trading days and it costs £20.15. Their rate is fine. But I don't recommend the online transaction with ace-fx. It could be pricey and too long.
Used acefx a few times, always had great service - excellent rates, helpful staff
While the rate was good, I was not quite happy with the fact that the rate online was lower than when I came into collect my euros. Bearing in mind, this was in the span of 15 mins, and the in store rate was much higher, ~1.2 versus the ~1.16 I got. And when I asked at the counter about this, I did not even get a response that made sense. I was told they have a higher rate online to draw customers in which was clearly not the case and I felt like I was being tricked a little.
Not only did I obtain a better rate than anywhere else, they delivered to my home and the communication was second to none. These guys are trustworthy and make the transaction super easy
The best around !!! Ace only for me
Very efficient service. My bank told me to go to Ace their rates are better.
I have used ACE-FX several times and always been with their customer services and efficiency.
ACE-FX provided me with an excellent fast and competitive service for selling currency.
Best rate for Australian dollars I could find. Small delay as I ordered at the weekend but still with me in 3 days I had a call from a nice fellow, to clarify my address. Didn't manage to get through to him when I called but I was not very persistent.
Always a great experience at ACE-FX, excellent click and collect service and a very friendly and helpful team at their London Bridge shop. Exchange rates are always very competitive.
Easy to order and collect. Always use ACE-FX for my currency
Booked the exchange online and the currency was ready for me to collect that same evening on the way home from work. Was quick and simple.
Always use Ace FX for my currency; rates are always the best and the guys are always helpful and friendly.
Great service. Best rates in the market for USD transactions
Quick, easy and very convenient collection. Was so helpful to be able to click and collect when other places were not able to deliver. Thank you!
I have used ACE-FX for 10 years and never use anyone else. Their rates are always competitive and the service first rate. I recommend ACE-fx wholeheartedly.
Great professional service
Very good service and very professional. The rates are far superior compared to the main banks. I have been using them for years and will continue to use them.
Great rates, fantastic service. Used their new delivery service in Canary Wharf. Came to my office and dropped in the currency. They were brilliant, speedy and so friendly. Won't use anyone else now!! Thanks ACE-FX!!
