Company Details

Beautifully crafted sofa, made in the UK. Good communication throughout process. Would recommend company.

Great sofas, excellent quality and price. Customer service from sales staff (Corey) was above and beyond what I expected. I had concerns re buying online without physically seeing the sofas but was given accurate facts and information which gave me the confidence to purchase. Delivery was prompt with good communication. I would thoroughly recommend the Chesterfield company to anyone thinking of buying leather furniture.

Ordered a Lancaster armchair. Despite Covid, lockdowns etc the chair was delivered on time. Delighted with the quality of the chair. Would definitely recommend.

A very satisfied customer The Sales Staff were knowledgeable and confident about all of the Products. The after sales service was also good. We were kept fully informed as to what was going to happen and received plenty of notice regarding manufacture and delivery. Delivery scheduling was flexible and easy to arrange. The delivery itself was prompt, quick, professional and friendly. The sofa and the two tub chairs look great and are giving us great service. Thank you.

A positive experience from placing the order to delivery. I was kept well informed and the sofa was produced and delivered within the time frames.

Workmanship and quality of the sofa is to a very high standard. Despite the COVID-19 issues many were facing they were still able to delivery within the time frame promised. The delivery team where also very helpful and professional.

We ordered a suite from chesterfield and are extremely happy with the product and excellent service we received. From day one if looking around the show room to Now having the suite. I would highly recommend this company for the quality of the product and service you will receive. Tracey

Outstanding quality and service. The craftsmanship of our sofa and chair are second to none and we know we have a product that will last a lifetime - or 2! We were kept fully up to date on progress and the delivery team arrived exactly on schedule. First rate company all round.

Great product, happy with swatches provided and end product. Customer communications could improve though as took several chases to get email confirmation of order and delivery information messaging was mixed.

Great range to choose from and great that you can bespoke to own requirements. Easy to order and excellent communication throughout the process. Swatches available to help decide colour and finish. A little wait due to Covid-19 but worth it. Super comfortable and looks great.

I had bought my couch at Chesterfield Co. 13 years ago and decided it was time to replace. i was so impressed with the quality and longevity of their products i recently returned. I highly recommend working with Vanessa a Sales Associate in the Toronto area. she truly goes above and beyond without the traditional sales pressure of purchasing. she showed me options and made herself very available for any additional questions. Highly recommend

I received my Chesterfield Sofa just before Christmas as promised to which I am extremely pleased with. I ordered a chair over 4 years ago and just can not believe that they look like a matching pair. After using the chair every day, this too me is outstanding Quality and I would not hesitate to recommend this company.

Very pleased with our new sofa - looks well made and delivery service was good. We had received an update once the sofa had gone in production, but did not hear again until they had scheduled the delivery two months later. It wasn't really a problem but given delays due Covid, it would have been reassuring to receive another update in the meantime.

Customer service and delivery arrangements are so stressful with this company. I ordered a 5 seater @ £1850 advertised as delivery between 8 and 12 weeks. We are now on week 14 with no delivery instructions. They close on Dec 23rd for Xmas, so looks like we won’t be receiving delivery before then. You will receive no delay updates or contact from staff advising of delays or shipping arrangements . The details given are simply the delivery company “will call you to arrange delivery” After incessantly calling all week with no response , I was finally told my sofa was picked up on Monday, I still haven’t heard anything from a delivery company, or received any tracking e mails (Thursday). Regardless of the product when/ if it finally arrives, purchasing blind and dealing with completely disinterested customer service makes this all way to stressful especially now , so close to Xmas as we have our current furniture to dispose of before accepting delivery of the new one. Two sofas in the living room for Xmas. Yay 😑

Salwa Takla was so patient with both my husband. Showing us different style's and fabric's. She has amazing taste and listened to our needs. We are looking forward to our new furniture and so very glad that we shopped at The Chesterfield Company.

I enjoyed the warm welcoming and the help was awesome will shop there again and let friends and family know about the chesterfield company the prices are good and the quality is good very satisfied with the store and services 👍

J’ai commandé début juin un canapé qui devait être livré mi juillet pour l’ouverture de mon cabinet médical. Mi juillet, on me prévient que le délai sera rallongé de 10 semaines !!! J’appelle leur service pour dire que ce n’est pas possible, qu’il faut annuler ma commande pour non-respect des délais et me rembourser mon acompte de 303€. La personne au téléphone me dit que c’est possible et qu’elle voit avec son chef. J’ai rappelé à plusieurs reprises. C’est toujours en cours depuis plusieurs mois. Je suppose qu’ils attendent que je me lasse....!!

The chesterfield shop is a great place to shop Friendly customer service and very knowledgeable about all Their products. Our wonderful experience with Victor Veinotte was refreshing and great that he took the time to answer all our question. When our sofas did arrive the delivery men were also very professional and friendly. We love our new sofas for many reason and most of all because their made in Canada!! Would highly recommend going to the chesterfield shop in Newmarket and speaking to Victor! Thanks again Victor for everything . Five Stars! Cheers Luana Meraglia

Great quality. Brilliant personable service - even through the pandemic. Very happy!

Great customer service, professional and helpful delivery guys, love our new sofas!