111 N. Market St. #300, 95113, San Jose, CA, US
If you purchase an item that has a core charge, I suggest you purchase with someone else. It seems that Oscaro Parts does not like to reimburse core charges in a timely manner. I am still on the wait list. When you are on a fixed income, I shop for price expecting that the core charge will be reimbursed. Life goes on. Update.......Oscaro Parts found the issue and took care of the reimbursement. That's a good customer service.
Ordered parts for a complete brake job, including rotors, rear caliper replacements, front sway bar links and rear shocks. All parts arrived in perfect condition and fitment was precise. Easy, no fuss!
The parts were the cheapest on the internet. The parts were shipped quickly. I wasn't able to track the shipment. I just had to return the cores so the my review about my core refund is not available at this time. That is why the 4.
Original order arrived incomplete. Accessory parts missing w. wheel hub bearings. Had to use old parts of car to complete job. Oscaroparts responded quickly to correct situation sending replacement parts, but, they had accessory parts with the bearings missing too. Oscaroparts means well but their warehouse and shipping & quality control needs to be seriously improved.
I was willing to give Oscar and associates a try because the website checked out OK on ScamAdvisor, and they had good prices on their parts. They also have a wide choice of brands for many items. Unfortunately, they don't box the parts up very well when they ship them out. But Domonique, the girl in customer service, was really nice and took good care of me, rectifying the situation to my satisfaction. I placed another order soon afterwards.
Great product, good customer service and fast shipping.
Helpful and fast service.
best price on the internet fast shipping and people that are knowledgeable.
got the parts very quickly. It was exactly what we ordered!
The customer service is outstanding.
Having done just a little business with Oscaro all I can say it was done well and I will continue.
Very reliable and parts were exactley what was ordered
I had an issue with a part and they made it clear that they would return it without telling me that it must have been me or that I'm not a certified alien spaceship mechanic or this or that. Took care of me and that's that.
Excellent and fast,
service was great. had to return a bad part and had no problem getting a replacement. customer service very helpful and considerate Thank You.
clarity of your website
Good service, part fit and worked fine. Core charge shipping instructions were slow to be e-mailed.
Good rebuild
Easy time finding what I needed and was shipped quickly. I will deffiently be ordering more item when a need arises. Great Job.
The only place on line that had my part. Fast delivery and a great price.