Company

Luxe Watches

219 Highstreet, Epping, CM16 4BL, Epping, GB

About Luxe Watches

Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.

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Alex Tucker 15 April 2019, 17:05

Great friendly service and very supportive around finance options, really know their watches and not pushy at all for the sale.

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Daisey Hearne 27 March 2019, 19:32

A great place to buy a watch - The company sourced a watch for me within a week and was always friendly and helpful throughout.

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John Lindsay 08 March 2019, 23:58

I’d just like to say thank you to Josh Fantastic customer service.i will definitely recommend you to anybody that asks. Love the Rolex Explorer as their in such high demand at the momenti I’ve been trying to source one for nearly six months but after finding Luxe Watches I’d got it in less than a week Many Thanks again

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Hotmail117 07 February 2019, 15:25

They sourced me the watch I wanted within 24 hours! I could not be happier, I got a great watch at a great price and picked it up that evening from the shop. Josh was very informative and helpful. :)

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commercia 03 February 2019, 17:12

Brilliant service. I sold my watch to them and very happy with the price and service. Thanks for and easy transaction

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Colleen Mcconville 01 February 2019, 19:51

The whole experience was simple. I was extremely happy with the service when buying my first Rolex. It came exactly as described. Communication was amazing also.

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Ash Patel 22 January 2019, 00:37

Very professional. Excellent experience and would recommend to anyone looking to buy a luxury watch at competitive prices. All the best guys. Thank you very much.

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AJ 01 19 January 2019, 04:45

Excellent communication and service. Do not hesitate to Recommend. Thank youz

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Kal 18 January 2019, 20:36

Great service from the team at Luxe! Sold a watch on my behalf,very professional from start to finish. Highly recommended!

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Henry 11 January 2019, 15:22

Excellent service, my sales person JOSH couldn't have been more helpful..... With this being such a huge purchase for myself, I was very worried about this whole process. JOSH however did everything I asked and went above and beyond my expectations. (extra photos etc) The time piece is amazing and so is your service! I will be highly recommending you and will be back in the future no doubt.

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Abbie DeGiulio 06 January 2019, 17:31

I bought a Cartier watch for my birthday from luxe watches. Excellent customer service from Josh who was professional from start to finish. The shop was amazing, definitely would recommend to anyone who is looking to purchase a watch. Wouldn’t go anywhere else. Fantastic.

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Michael Shematov 06 January 2019, 17:12

Top service top guys

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Chris Park 28 December 2018, 04:29

I bought my first Submariner Date through Josh. Exceptional customer service. Very professional and pleasant to deal with, with a good knowledge of watches. Went out of his way on this particular purchase for me which was much appreciated. Very fairly priced shop and would definitely recommend, and can assure anyone buying through them good customer satisfaction.

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Customer 21 December 2018, 20:04

Part exchanged my watch, gave a great price...

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Richard Henderson 16 November 2018, 22:49

Great Service from Jake who dealt with me today and a very smooth transaction.

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Ronnie Battista 15 November 2018, 14:33

Spotted a rolex explorer 2 on luxe watches website,few hours later i had bought my first ever rolex.Josh kept me informed about everything along the way and quoted i could contact anytime if i have any probs.Great company so ⭐️⭐️⭐️⭐️⭐️

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Jason Dobson 13 November 2018, 21:42

Fantastic service really made it a pleasant experience, would recommend highly especially if you are looking for rare or hard to find watches

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Helen Greaney 13 November 2018, 21:30

After spying a Omega watch I wanted on the website, Luxe Watches made me a personal appointment for me to view it. Condition was perfect and as described. Professional and friendly staff who were very knowledgeable. Highly recommend the store.

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Lauren Clark 13 November 2018, 17:49

Luxe are very friendly and easy to deal with company and competitive with there prices and would recommend for anybody to use

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Vag Coding 12 November 2018, 21:50

Very pleasant transaction with staff member Tony, Onsite Essex boutique is very nicely furnished & very ideal to travel too as I’m located in Essex so central London was too far afield to source a watch. Thank you to the Luxe team for the support & help with purchasing my watch.