219 Highstreet, Epping, CM16 4BL, Epping, GB
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Excellent service and turnaround time
Thankyou Oscar for sharing your expertise with myself and my daughter you helped us so much throughout the process of buying my watch which I love and you are a credit to the company My regards Sheila
Excellent friendly service, highly recommend. Also very knowledgable and with a stunning shop.
I purchased from Luxe watches last week for the 1st time. Met Oscar excellent knowledge and very helpful, no pushy sales, very straight forward and honest. I will be recommending to my friends and will return for future business.
My first time buying from Luxe Watches, definitely won't be my last. Bought the piece online from Newcastle, unseen of course. Perfect condition, exactly as described. Dealt with Oscar, whose service was top class.
Oscar on time was true to his word , I asked for a special watch and he delivered.. great customer service from the guys in the shop and I will definitely be going back. Would recommend to anyone thinking about buying a quality timepiece.
Amazing service! Always happy to answer any queries very quickly and dealt with my purchase in a quick and professional manner. Cannot fault, will definitely use again and would 100% recommended as a trusted luxury watch provider. I deal with Anthony who was such a gent and very informative :-) thanks for everything!
Amazing service, the best customer service from Oscar the sales manager, I will definitely recommend these guys, they will help and advice you from the beginning to the end. Great experience.
Top service from the initial handshake to purchase. Oscar is a gent and you will be in safe hands! All the best Oscar.
Fantastic service, will be buying more in the future for sure 😀
Great service, good prices. Would defiantly recommend and use again.
Had a meeting with Oscar was very professional and has a world of knowledge would recommend to anyone wanting a quality watch
I recently purchased a Submariner Non Date from Luxe Watches. I was given a brilliant price on my part exchange and the Sub was in excellent condition. I was served by Oscar, the sales manager, who was informative and helpful throughout. I would recommend to anybody looking buy a luxury piece!
I received fantastic service when I recently purchased a Cartier watch from LW. Oscar was really professional and helpful. I am delighted with my watch and will definitely return to purchase through LW in the future.
Amazing service. Simple trade in and sourced a harder to find watch. Oscar is friendly, happy to chat watches (all day I would guess) and a pleasure to deal with. This won't be my last time with LW and looking forward to what comes next.
Fabulous experience during Cartier purchase a few weeks ago. Oscar was excellent & I highly recommend him & LuxeWatches in general. My Cartier was excellent and exceeded expectations. I will be a definite return customer - in fact I am just back in touch! Thanks and many warm regards.
Thanks for all your help Reece Nothing was a problem Excellent customer service
Can’t recommended these guys high enough.
Amazing service very impressed
I have to say well done to Oscar and Jed for the great service you provided to me.I would definitely recommend Luxe Watches to anyone.Keep up the good work chaps.
