30 Hall Street, B18 6BS, Birmingham, GB
After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivaled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.
If your into your tunes, spinning that vinyl then this has got to be a good place to get with a good selection. Never used HTF before until i used for the first time, now used three times. I like the fact you can listen to samples before you buy online but more samples i think are needed.
me vinyl got delivered quick, always got bangin tunes and postages is well cheap, just wish they still did styluses or vinyl wipes etc but they always provide excellent service, been using em for bout 5yrs now and never had a complaint
Good choice and quality vinyls. Great service fast delivery good price raduyut.Ya will continue to buy in HTFR.
Htfr sent me a email recently regarding an enquiry I made back in 2008!! I left the enquiry in the safe hands of htfr and in all fairness it was a long shot! ..... Well, I've just received my old skool vinyl of a long lost speed garage tune I've wanted for years! And it arrived in loads of proper packaging! Thanks htfr! Bang On!
Won a competition with HTFR on Facebook and received my record very swiftly and with the best packaging i have ever received with a vinyl posted it was in a mailer with 4 cardboard stiffeners which was inside a large jiffy bag which was covered in plastic really wasnt expecting this attention to detail/customer service given that i had won the vinyl despite it being £50+ in value,hats off HTFR highly recommended!! Cheers!
Have been after 1st Base by the Willesden Dodgers for about 25 years and finally decided to dust off the turntable and make my own CD version. The LP was described as very good. I would say the vinyl looks almost mint, better than most of my LPs which I did try to take care of. The cover is slightly worn at the edges and is not isn as good condition as the vinyl but it is probably in good condition perhaps a bit better. The LP arrived I think 3 days after the purchase, although it may have been 2. The packaging seemed appropriate for a vinyl record although I would probably have placed the word fragile on the cardboard. I have now digitised the LP and while I have not split the tracks etc I can confirm that it played with no jumps or scratches. Overall I was very happy with the transaction and I thought the LP was a bargain.
The ordering process was simple and the whole transaction was a pleasure. I received an email straight away confirming my order, and one the next day to let me know the order had been dispatched. Delivery was quicker than expected and the order arrived in excellent condition. Thank you.
I have bought and sold from HTFR and found their service to be faultless.
Easy to order from and pay, records are sent straight away and always in good condition!
One of the best vinyl stores out there. I am impressed at the selection available and particularly like that you can add items to wish list and HTFR e-mail you once they do become available as well. I contacted customer services once and they have been extremely helpful as well. Very happy altogether and will certainly be shopping again in the near future. Thanks HTFR!
Excellent service as usual. Haven't purchased any item since new management took over. Always helpful if you ring up with a Q or query. After the loss of Massive Records in Oxford closing down some years ago its good to know you can still lay a finger on your Fav 12". Keep up the good work guys. Matt.
I have in fact already recommended HTFR to a friend.
Ordered product and received it within a very short period of time. The products were as advertised and I would have no hesitation in using this company again. Very satisfied with the all round service provided.
Accurate grading, prompt despatch, straightforward transaction throughout - recommended, with thanks.
Very happy fast and efficant would recomend them and will use again
Processed my order quickly & shipped immediately. There was a missing headphone adapter & they responded quickly via email & arranged a replacement part shipped direct to me. Great service & will buy from them again!
i love the fact that you can listen to the mixes before purchasing. The prices are great and delivery was good.
Some companies pay lip service to customer service but not Hard To Find. They mean it when they say that their customers are important to them. Try them for yourself.
Fast delivery, great communications, good quality products. Second time I have dealt with these guys and am continually impressed
Overall very good but certain vinyl availability is restricted and sometimes over priced compared to other sites.
