30 Hall Street, B18 6BS, Birmingham, GB
After over thirty years in business Hard To Find Records remains a trusted source for vinyl records. During this time our passion for excellent customer service (rivaled only by our passion for music!) has remained central to what we do. This is reflected in our exceptional feedback and review scores. Our UK based warehouse is located in Birmingham’s city centre and from there we ship all over the world. We ship our sturdy, tested, environmentally friendly parcels with reliable and trusted courier companies. Our UK shipping rates remain extremely competitive and all international shipments are trackable with free insurance covering you against loss or damage. We have about a quarter of a million vinyl records on our shelves, some of which you won’t find anywhere else. Our team of friendly and knowledgeable staff is happy to help you with any music related questions or order related requests. We have professional DJs, experienced producers and audiophiles on hand. You can contact us during our opening hours by phone or email. And if you ever decide to sell your vinyl collection, we can even buy your records back from you. We purchase collections of nearly any size or genre with competitive prices paid.
Top quality 12" record bag. Arrived 24 hours, despite being advertised as 2nc Class Post (I think).
Made a few orders. Quick answers, quick resolution of problems, a good selection of vinyl, good quality vinyl.
I've been a customer for over ten years and always been impressed by their efficient service. My last order arrived next day at no extra cost and the items were immaculate. Thanks
3 orders to continental Europe went as should. Well packaged, fast service.
I have used htfr for years now and the quality of vinyl they get is undoubtedly the best in the country, I have been buying vinyl since the early nineties and always used htfr to find the gems....
HTFR practicly ALWAYS have in stock what they show on thier Site. And the one time they didn't they immediately back ordered it for me. THANK YOU so much HTFR for helping me get those records I should have got when I was a kid!
HTFR is good enough, because they have a wide range of music and before the ordering you can listen by samples. The page is user-friendly and the team is helpful and they give quick response. So in a nutshell: good quality-cheap-fast and helpful management! - all you need meets here at HTFR! Thank you! I'll be back :)
great vinyl! thanks!
great vinyl! thanks!
I have been buying tunes from HTFR for years, and what a great service they have provided throughout that time. Their teams are always approachable and friendly. I found they go, above and beyond their means to make sure that each customer {me} gets what they need, leaving them fully satisfied {They will not let you down if they can help it} That’s what makes their customer service excellent. HTFR also has a great selection of tunes at very competitive prices, if you place an order with them before 3pm, they will do there very best to dispatch your order that same day. I also found their website very easy to use, and after my purchase they kept me updated about my order. I shall be back HTFR !! Keep up the good work. DjLeeJunior.com
A lot of great music of older songs, just wish you have some of the songs in stock I was looking for.
These guys go above and beyond to make sure that each customer is satisfied! I gave them the wrong address and they re-sent a replacement order free of charge!
I just cant fault HTFR on line record store, Always friendly customer service, They will never let you down, Great selection and prices are very competitive, Place an order before evening and they will do their best to dispatch your order that same day,
Items were always delivered in a timely fashion even from the other side of the globe. Used records were almost always surface-noise free. The last order could have used a cleaning though. Visible fingerprints and some light scratches were unexpected but played as if the record was perfect.
What a great service always find what i'm lookin 4 &. prices are reasonable. placed order last night & they just e mailed me sayin my vinyls have been despatched!!!! A+++++ to HTFR :-)
HTFR certainly have what I need in all matters of Trance music. Their website is very easy to use. The process of purchasing and placing an order was very user friendly. They also have excellent customer service by keeping you updated about your order. I will continue to buy off HTFR. One slight drawback I got two off the same record but I suppose I can use to my advantage. Keep up the good work
all good!!! exelent
Never had a problem with HTFR. Fast delivery to Ireland, always packed well, shipped the day after I order them. The best on-line Company I deal with. Wish there were more like this. Mary
Great communication, Great service Great...all! Perfect!
I have ordered from this company for a long time and their service has always been excellent, if you can order a record you're looking for and they have it, I would trust them over anyone else no matter what.