Unit 16, Carnival Park, Carnival Close, SS14 3WN, Basildon, GB
Ambient Underfloor Heating is a family-run business that started in 2002 supplying underfloor heating to homes across the UK online. Since then, the business has increased to over 50 employees, operating from a 23,000 sq ft of warehouse space. Despite this growth, Ambient continues to uphold the family values to which the business was built and continues to operate through the same websites just as it did in 2002.
We are underfloor heating novices but spoke with their technical people. They were friendly and very knowledgeable and they advised us on all aspects of what to choose, how to fit it, which thermostat to buy, etc. Delivery was super-speedy and the kit we bought was very keenly priced. All in all, a very impressive set-up. Thoroughly recommended!
Extremely good value for money when buying the kits. Delivery within 2 days. Quality seems to be there as well. Will be using for all our future installations.
When I placed the original order, my order was with me in 48 hours. I then realised that I had ordered the wrong amount of underfloor heating (completely my fault) and they were fantastic about allowing me to return the mistaken order and get out the correct quantity by return. If only all companies were this easy to deal with.
I ordered late on Sunday and it was delivered to me Tuesday, very pleased and when i need to purchase the next one for my bathroom i will be using you !
Used the company 3 times now and each time the service has been very good and quick
This is the second time that I have used Ambient underfloor heating. Placed the order online and an hour later found that a higher wattage floor mat was required. A phone call to customer services resolved the matter and the upgraded floor mat arrived the next day. Excellent service.
Ambient Under floor heating is an excellent product and this is the second time I have used the company. It is the same quality if not better material than other companies and the cost is lower. Delivery is first class and advice is always on hand. Excellent and I will use them again and recommend the product.
Prompt and efficient company
I have used EUFH before so I knew what I wanted. None the less, this Website had all the information, products and best prices that I required. It was delivered the next day at no extra cost.
A good price for the product, but dispatch was overlooked. Polite and responsive to my contact regarding none arrival. Problem corrected and dispatched for next day delivery. Unfortunately held my job up and client not best pleased. Should have ordered earlier and not trusted next day delivery.
Good value, quick delivery and excellent service. Very helpful telephone support.
Great product and very quick service
I ordered 4sm of underfloor heating. I've not put it in yet so cannot let you know if all the parts are complete and in working order but the goods were delivered the day after ordering which was amazing.
I will be using again and again and again !!!
Arrived really quick and exactly what I wanted and was described
I had a query before I placed my order, I quickly got a very concise reply and I then felt I could order with confidence. I was not disappointed. Ambient prices are very competitive and their service/ delivery is excellent. Product was as described and very well packaged
Good product delivered as promised, despite being in an IV postal zone- usually an excuse for many companies for slow service, but not Ambient. Would recommend. And WTF can't all the other companies sort their act out when posting to the north of Scotland?
Great prices and a wonderful service. Quick delivery too!
I was really pleased with the product and company their website was easy to use and loads of useful tips and advice with regards to under-floor heating. I would whole heartedly recommended them to anyone
This is the fist time I've used ambient and can not fault the service I have received they had a problem with the delivery of my heat kit,they called me to check if I had received the item.which I hadn't they then got a new one delivered next day. Good service alround.