Company Details

Due the lockdown I gave up trying to work around the kitchen table. I found a modern corner desk by one of AV4Homes suppliers Jual, from the initial phone call to the follow up I thought what a nice company. In addition I have to say the subsequent follow ups from Jual were equally pleasant and great service. As ever with these things 5 boxes to put my desk together to find that the glass top in box (5 Final box) was chipped. 5 mins on the phone to Av4Home. Then literally 10 mins later a call from Jual to confirm a new top was on the way.. in my case I commented to my wife what a nice pair of companies to buy from Which prompted me to leave this review. If you get the service I did even thought there was an issue which we no ones fault, then I would wholly recommend these guys. Great service from them and Jual

Amazing wonderful seller! Especially james nice helpful person thank you !will custom again with!

Bought some products online, they were delivered promptly. The items were from Frank Olsen. The quality of the items was horrendous and it took us four replacement deliveries (directly from the manufacturer) to get the furniture we ordered. My dissatisfaction with the product lies with Frank Olsen the manufacturer and when I contacted AV4Hime they were supportive. I just deduct 1 star for the poor quality of such expensive furniture.

A few practical issues when the TV cabinet was delivered but AV4Home (Paul) was there to offer help and checked the next day that everything was in order. This is great customer service.

Ordered an Alphason TV cabinet for next day delivery. Had arranged for a TV to arrive the same day, so was important it arrived on time. Next morning Paul rings me to say that due to demand Alphason hadn’t managed to include my item in that day’s deliveries. Said I wasn’t happy and that I wanted it the following day (Saturday). He contacted Alphason who refused to suffer the added cost despite it being their and not AV4Home’s fault, however that AV4Home would bear the cost. Thank you, Paul, you did what you could to make an unsatisfied customer happy. I couldn’t have expected anything more. Would happily buy from this company again.

AV4Home sourced and delivered the units (made in Germany) on time. When a particular issue with the product was queried, they followed up with the manufacturer immediately, and then rang me to check I was satisfied. Very good customer service. Well done to James @ AV4Home.

Stuck in the craw having to give one star, take note Trustpilot. Ordered two bedside lamps, £175 each. Alarm bells started ringing immediately when they arrived and were packed in a box for a portable heater. On closer inspection each of the lamp boxes had been opened previously. When I queried this with AV4Home they said there had been issues with lamps and they were checked prior to shipment. As it turns out one of the lights was faulty, light 'pulsed slightly, and therefore was unsuitable for bedside table. So, under AV4Home's self lauded '30 Day No Quibble Guarantee' I returned the items only to find out later that they had deducted a £20 courier fee for returning them. AV4Home were insistent the light wasn't faulty therefore I was liable for shipment costs to return them. But they would say that wouldn't they? I repeatedly informed them that there was an issue with the lamp, that I wasn't satisfied with the quality but they wouldn't relent. So much for 'no Quibble'!! Avoid this company. I suspect they're shipping products that have been returned from other customers. I for one will never use them again.

Lovely hifi stand that looks fabulous and makes a great focal point . Solid frame. More than exceeded my expectations. delivered within days of purchase. Would recommend the product and the supplier.

Great product, looks amazing, solid and was delivered very quickly

Good product, easy to install. Great service, quick delivery and satisfaction call follow-up.First class.

Pre-order help was great - including recommending I buy one product rather than another which saved me about £70. When the kits arrived and one part didn't work the customer support was excellent and the issue quickly sorted out. I can highly recommend AV4Home.

good service

Great purchase experience, item received was as per photo and description and they were the only firm to actually have this in stock (a couple of other big name retailers were misleading i this area which caused a few days delay before I found AV4Home. Payment transaction and delivery process all v smooth and without hiccup. Item purchased is v high quality so I am a delighted customer, thank you James and the team at AV4Home.

Flawless process from ordering to delivery, prompt communication regarding the status of the order. I would definitely order again from this website.

I was looking for a new desk and found the perfect one on Amazon, but being a bargain hunter I decided to do an online search for it and came across AV4Home. They had the same desk as a lower price than Amazon and they had an extra promo discount on top. The reviews of the business were great, and they are local-ish to me, so I decided to order from them. The desk arrived on time and is exactly what I wanted. A few weeks later I received a call from AV4Home to check that I was happy with my order. This is how you do customer service right!

Excellent service, online ordering process is very easy with prompt delivery. Would order from them again in the future

Excellent service all round. I phoned AV4Home with a question before I made my purchase online, my question was answered promptly. Very fast delivery. The TV stand took a little longer to put together than we thought it would but very pleased with the result. Looks better than the actual photo on the website! Would definitely use AV4Home again.

This is the first time I have used AV4homes and very impressed with the customer service. I bought a alphason chaplain tv stand and very satisfied with the build quality, price and above all the outstanding customer service by AV4homes Paul called to confirm that every thing was delivered fine and that the product was to my satisfaction. There were two very very small chips on two panels.These were barely visible,but once again Paul ensured that the replacement panels from alphason arrived on next day delivery. Top service from a top company. If customer service and quality are a priority, look no further than AV4home. Will definitely buy again.

We ordered the Jual 1300 desk in walnut finish from AV4Home, which arrived almost by return delivery. The whole package was very secure with all parts well-padded within the box. Assembly instructions were very clear and the desk could be quickly assembled. Two pairs of hands makes it a lot easier. The desk is very stylish and looks really good for the price. We are delighted with it and would not hesitate to buy more Jual furniture. The service from AV4Home has been exemplary and we would happily buy from them again.

Good products, excellent service and communication. Highly recommended.