Company Details

Accuracy of order and timely delivery.

Great prices, expansive selection, excellent service, and packing/delivery is exceptional! Been using 1000Bulbs for years!

I found regular A19 incandescent bulbs at 1000bulbs.com. My intention was to buy 3 dozen bulbs. The product says "$3.84 each." And just to the left in the description, it says "12 per case." So I started the order. When they wanted to charge me over $14 for shipping I decided it was worth it to pay this shipping rate for 36 bulbs since the product price was so good. $28 total. HOWEVER, I received 3 bulbs in an 8x8x8 box with foam peanuts. When I called to explain and complain, they said it's made clear further down in the description. I asked for a return shipping label to return the product. They said OK. The next day I receive an email with a return address and an explanation they don't pay for return shipping and that it might not be worth returning the bulbs. Wow! I emailed back to explain that they were using deceptive marketing practices and to please pay for return shipping and refund the returned product. No communication after that. I'm guessing they know people will get confused and depend on them not wanting to pay for return shipping. What a racket! UPDATE: Once they saw my complaint, 1000bulbs immediately sent me a refund for the product, but not the shipping (which cost more than the product). They didn't respond to a request for shipping reimbursement.

Easy to find various options searching site for LED replacements for dual mini-flourescents with full specs listed, including base type, color (warmth), brightness (lumens), and interface (direct A/C and w/ballast and compatible with both). Good price, and quick delivery. Got exactly want I expected, site made it easy to reach and compare, and the LED replacement bulbs fit & works perfectly.

Fast shipping, wide selection

The salesman, Chad Pederson, the quality and ease of installment.

I bought their recommended 8' LED florescent replacement lamps for a commercial coffee roaster customer. These are for the ceiling fixtures in their warehouse. Using the lamp manufacturer's life rating, in this application (on 10 hours a day) they should have lasted 20 years. The first one failed after 3 months, now 2 more... so one by one they are failing and rather then sending out a better quality replacement at their cost, they are issuing pro-rated credits (sigh). To me this means they do not test the lamps or source high quality products, so beware that failure might be a common experience. Also, prorating the credits is sleezy and means they do not stand behind the items they recommend. Will I buy from them again? Nope!

Shipped in time but unfortunately my bulbs was damaged during transport but Kristin and Pam reacted super fast on my claim and send replacements!

Products arrived as commited, were well-packed and met expectations.

Easy ordering good product, price and delivery.

Product worked perfectly and quickly shipped.

Great products and fast shipping!

great spot light no more flicering

They helped me find exactly what I needed and had been looking in dozens of stores for. Best part is it all worked exactly as offered.

For difficult to find bulbs especially LED replacements, 1000bulbs is the best. Their online interface is easy to use and fast. Shipping is expensive but fair and quick. All around good experience.

I needed some 3-way bulbs for my lamps and found exactly what I wanted here. Two thumbs up.

Good price, product was exactly what I needed. Hard to find 5000k bulbs some times. Wish there were less expensive shipping option.

***This is the original review I left (1 star), I'm updating to 2 stars and will explain why below*** I've been an electrician for 20 years, 11 running my own shop, and have NEVER experienced such horrendous service. We purchased overhead lights for a job, the light didn't spread as described, so we had to send back (over $400 shipping which we had to pay), only for them to tell us they couldn't return the product because we put a piece of electrical tape on the end of the dimming wire leads to secure the rubber caps, which were falling off. They refused to spend 5 minutes pulling tape off (which was necessary anyway), and now won't refund thousands of dollars worth of product (which they now have!). After repeated calls and emails with service rep, I asked to be put into contact with his supervisor, which he refused to do so, so I'm hoping someone else in the company sees this and reaches out to resolve this issue. I purchased over $12,000 with my first two orders with this company in just over a month, and now they're effectively stealing thousands from us. Not only is this morally reprehensible, but it's just terrible business. We have a lot of buying power potential, and unless someone straightens this out, you've lost all those future sales. I do hope someone reaches out to hear the rest of this story and tries to make it right. ***UPDATE 4-29-24*** Nobody ever reached out to me, however, I was able to contact a supervisor through backdoor means. She was very apologetic about the situation and assured me they were working on the return, which they did refund most of the money, minus the $425 shipping and a 15% restocking fee. Considering the entire problem was due to the inaccuracy of the product claims, I still feel shorted on the situation, but at this point I'll accept the loss and move on, take all my future business elsewhere, and would advise others to strongly consider this before ordering from them.

Great pricing, Super Fast Shipping

I have ordered from 1000Bulbs.com before and that is why I returned for a new set of specialty bulbs for some new fixtures I installed in my kitchen. The bulbs arrived very well packaged and all were functional.