Company

Your Home Furniture

Beaumond Cross, Portland St, NG24 4XG, Newark, GB

About Your Home Furniture

You must be logged in to leave a review.
image
Andrew Allott 16 January 2025, 04:21

This is our second order from Your Home Furniture and the service we received was outstanding. The showroom is well stocked so you can sit on the sofas, rather than trying to decide from an online photo. All the staff members are exceptionally helpful, without being at all pushy, very knowledgeable about the products and friendly. We were given a warm welcome and gratefully received a hot drink. The sofas were delivered with great care and with respect for our property and they arrived sooner than expected, which was a nice surprise. We have recommended the company to so many friends and family and it is great to be able to buy from a local firm who really cares about its customers. We will be back! Thank you to you all for such a pleasant and positive experience again.

image
Dennis Ogrady 23 December 2024, 20:13

This is an exceptional furniture shop run by exceptional people. I fitted out my new house with a superior super comfortable sofa / sofa bed / bed mattress / marble dining table and bench unit / accent chair / sideboard / tv unit. High quality goods at extremely competitive price points, delivered and assembled by a local firm. People who you get to know and who understand your requirements. Not some anonymous warehouse in a place you've never heard of. The Your Home Furniture customer service is second to none - even after ordering something and then changing my mind, there was no problem. The unflappable and ever positive Harry provided customer service above and beyond expectations - as did the rest of the team: Rob, Dave, Gillian & Paul. I'd highly recommend this shop to all. And thanks again for all the advice. Dennis

image
Gillian Warrior 20 December 2024, 23:06

Excellent service, love this shop . Rob, the owner, is so very helpful and friendly and can't do enough for his customers . Thank you so much Rob from Roy n Gill. Much appreciated with everything you've done for us

image
Carol 15 December 2024, 16:37

The service is second to none! Friendly and always ready to go the extra mile to make your decision perfect!

image
Sara 12 October 2024, 22:49

The staff were really helpful, from the point I wandered in trying out different types of sofa through purchase right upto my sofas being delivered yesterday; the customer service was excellent.

image
Steven 05 October 2024, 01:47

Wow,just bagged an absolute bargain at your home!!! The sofa I bought is called the savoy and we absolutely love it!! No pushy sales pitch just honest answers and sound knowledge of the product we were looking at.the delivery team were equally as impressive,courteous and highly efficient in putting the sofa together. Would gladly purchase again form this store and recommend to anyone who asks

image
Alison Rennison 01 September 2024, 01:42

I would recommend this company to everyone . I live in manchester and have had the best service . I would personally thank Harry and Dave . They are the nicest of people and really look after you . The furniture is beautiful and a very good quality . I will definitely shop with them again .

image
Joanne Lambert 14 August 2024, 17:09

First time buyer from Your Home and it's been an amazing experience. Saw their 2 Day Sale advertised and went to look. From looking at the various sofas and being advised by Harry, there was no pushy sales just information. We ordered Friday was delivered Wednesday and included the chair which was on a 4- 12 weeks delivery! The delivery team were brilliant, took the old one apart and out. Brought in the new one. Friendly and got on with the job. Have been impressed by every aspect and would definitely recommend and use again.

image
M Alexander 13 August 2024, 20:04

Had the lovely Harry help me and organise an order for a full new set of dining chairs, answering loads of questions as I wasn't able to see the chairs in person. He both provided the best price and service to kick things off. I also spoke to a lovely lady, which I didn't catch the name of, as well as David when FedEx decided to split up the order into 2 different deliveries. All of the team were excellent and really quick to answer question.

image
Stephen McCauley 02 August 2024, 23:49

Travelled about an hour's drive from my home to look at the Petra sofa. We really had a great experience from first interaction with Harry. Gave us a great price compared to a couple of retailers closer to home. No pushy sale either which we liked. We received the sofas yesterday and footsool. The two delivery guys unpacked everything and set it up . It was delivered in a few weeks less than the approximate lead time which also helped . Wouldn't hesitate to recommend these guys for any furniture you would buy for your house . 5 star, first class service. Thanks again to Harry and rest of team

image
MISS VERITY 14 July 2024, 14:53

Sales and delivery teams were both great and made the experience really easy. It’s great to receive an item like a bed that is set up for you by their experts! Will be visiting again.

image
louise harrison 03 July 2024, 17:00

Superb, friendly, efficient service. Dave was very helpful. 👍🏻

image
jackie haswell 13 June 2024, 16:18

I see a post on Facebook telling me about a sale up to 50% off so I went in and I wasn't disappointed. I was served by Paul who was empathetic and very helpful. He gave me measurements for a sideboard while he was doing this I see a nest of tables which was such a good price I purchased immediately. An hour later I went back and was served by Paul again and I purchased the sideboard . Excellent service good quality reasonably priced and local what more could you ask. Would definitely recommend

image
Jo Gettings 12 June 2024, 04:39

Needed a new bed and mattress, visited this shop twice and felt able to try out various mattresses and ask lots of questions without a pushy sales person. If person serving us didn't know the answers, a quick phone call was made and another staff member (at other shop unit) popped over to speak with us. Excellent service from start to finish with 3 members on shop floor. Very pleased with the quality of our new bed and mattress, we were able to mix and match manufacturers to get the look we wanted due to knowledgeable staff and great customer care. Delivery actually came earlier than expected. Bed was assembled and packaging taken away at no extra cost to us, a demonstration was given on ottoman bed (never had one before!) by very polite and respectful staff. Would highly recommend this local company for quality, customer service and knowledge of product.

image
teresa brown 08 June 2024, 00:58

Brought a new dining room table from the Newark branch and was served by Paul , who was very professional,and would definitely go back to buy again as we were very pleased with the way we were served Paul was not pushy just very helpful ,and then when the delivery arrived the two delivery drivers were also very professional and polite, they put my table together and took all the packing with them , thank you Teresa

image
Miss Lynda 07 March 2024, 03:35

We were looking for a bookcase and visited the store for a look round. Harry served us - he was really helpful and not at all pushy. We ordered a very nice bookcase and it was delivered today by two very helpful guys who put it in place and also took away all the packaging. Would highly recommend this company and will certainly buy again from them.

image
Paul Le 17 February 2024, 00:35

Visited the Newark store today enquiring about a new mattress. We were dealt with by staff member Harry, who was extremely knowledgeable, friendly and helpful. Based on his help, we bought a new mattress which we are very happy with. Would definitely recommend this company. Great customer service.

image
Leslie Hall 13 January 2024, 00:10

Thank you Harry for helping us sort out suitable size rugs for our living room and conservatory. Your knowledge and patience was first class. Plus you went out of your way to ensure that we were fully satisfied with the product, plus you personally delivered it only two days after it was ordered. Excellent service.

image
Jacob W 20 December 2023, 01:05

Simply amazing! Ordered 2 sofas but looked like we wouldn't receive them until January due to the demand for sofas around Christmas. Harry called us up and explained the situation but then called again a week later to explain they were going to get them shipped directly by hiring a local courier which would cost them extra but ment we got our sofas in the middle of December! We are very grateful for the hard work and being kept informed at every step along the way even calling us up the day after delivery to check we were happy. Top notch service and highly recommended.

image
Jane C 05 December 2023, 19:07

Quite apart from the great choice of furniture on offer at this local store (and the fact that it's local is important to me), the staff are friendly, helpful, knowledgeable and patient. Couldn't recommend this store more.