Unit 1a-1b Tungsten Park, Opal Way, ST15 0SS, Stone, GB
I worked for woolcool in the factory/ warehouse for 2 days back in 2022. Unfortunately, due to personal circumstances at the time, I couldn't go back the following week and continue working there. I found Wayne, the warehouse manager, extremely welcoming; he was great with the warehouse team and was continually praising the hard work of the staff, keeping their spirits up. The company really seemed to value their staff, and overall seemed pleasant to work for - the fact they've been making their environmentally-friendly wool packaging for 15 years proves they have an excellent product. The only thing I would suggest is possibly considering shorter shifts. Maybe consider the choice of 6 or 12 hour shifts 3 days a week, rather than 12 hour shifts only. Maybe even 8 hour shifts (8am until 4pm or 8am until 4.30pm). I understand the shifts are either Sunday, Monday, Tuesday or Wednesday, Thursday and Friday, so just 3 days at 37.5 hours. To offer 6 or 8 hour shifts as an option would encourage employees to stay with the company for longer as the working day would be shorter, especially when you're on the production line all day.
Great quantity solutions. Brilliant service and communication!
Great customer service, fast turnaround, good communication, great product!
Great account manager (Kellie Evans), always on hand when needed. Had a few issues where we had run out of woolcool products and woolcool have been excellent in providing us with an interim supply.
i have found all staff to be very patient , organised and polite, there products are excellent.
Woolcool as a product is simply the best, consistently produced, fits like a glove and always performs. What makes Woolcool even better is the customer service, professional, yet friendly at the same time. Always going that little bit extra to ensure we have all the information we could ever need and keeping us up to date with any new innovative ideas or products that are just around the corner. Woocool - thank you.
Amazing customer service. Super friendly advisors. Prompt delivery times. The whole team are a pleasure to do business with!
Great customer service, product and reliable delivery. Would definitely recommend the quality boxes and liners that we have used with great success for a number of years now. As well as fit for purpose also being sustainable too. Thank you Woolcool and the team!
Food was perfect! Reused the packaging as cats' beds
