9-10 Charlotte Sqaure, NE1 4XF, Newcastle Upon Tyne, GB
WaveSpas.com offers a premium selection of inflatable and rigid eco foam hot tubs, bringing luxury relaxation to your home. Shop now WaveSpas.com specializes in affordable, high-quality hot tubs that provide an exceptional at-home spa experience. Explore our key product ranges: Rigid Eco Foam Hot Tubs – Energy-efficient and durable hot tubs with superior insulation for year-round comfort. Inflatable Hot Tubs – Portable, easy-to-install hot tubs that provide relaxation anywhere. Have questions or need help? Check out our support resources: Troubleshooting Guide – Find solutions to common issues with your rigid eco foam spa. FAQ's – Frequently asked questions to help you choose the right spa and get the most out of it. At WaveSpas.com, we pride ourselves on providing luxurious hot tubs that deliver the ultimate relaxation experience while remaining eco-friendly and energy efficient. Our models are designed for ease of use and durability, ensuring you get the best value for your investment. With fast shipping and excellent customer support, we make it easy to enjoy the spa life from the comfort of your own home. Shop now
Brought a hot tub which had a error code. Tried calling company states the will calk you back (they don't). They don't reply to emails and they don't reply to webchat. Ended up after sending 2 recorded delivery letters taking out a judgement. They finally after nearly 4 months collected the hot tub and refunding the money. Worst company I have ever dealt with.
Shocking experience Avoid this company at all costs Painfully bad!! Be warned
Quick delivery and a great price
We love this spa. It’s the best we’ve even bought. And we have had spas for over ten years. Very energy efficient, quick to heat up, All I can say it’s Fantastic
Very difficult to contact anybody with regards to faulty equipment, lacking communication via emails, no telephone number to call for customer service. Awaiting a reply for the last 4 months with regards to a leaking pump. Quite crap service all in all- if your hot tub works, fantastic, if it doesn't, you're on your own.
Great to set up. Used twice and it started leaking. Took 11 weeks to get my money back so had to buy another tub. Lazy spa Miami doesn’t look as good but still working and is more efficient as well. The respond time for a email 7-10 days. Absolutely unacceptable. Will never use again.
DO NOT BUY FROM THIS COMPANY! My wife paid for a hot tub in March, which arrive at the end of June. The hot tub heater was leaking and it took 6 weeks to get a replacement sent out. When that arrived, that too was leaking. Despite numerous emails and calls we still have no resolution. Customer service is the worst I’ve ever encountered, they don’t respond for weeks if at all and then make every excuse in the book as to why.
Very good after sale service. Speedy response and communication.
the pumps sold with these units are trash…we are on our 3rd or 4th pump. pumps are only “warranted” for a year from purchase of entire unit…no matter how many times the pump has been replaced..if i had to do it all over again, i wouldn’t buy another one
Poor product quality and worse customer service. Don’t get a spa unless you want lukewarm water and a heater that will die in a month.
Your customer service was very helpful in resolving my problem with my heater. I do appreciate your service and I do love my wave spa. Thanks
Wave spa was lovely when it worked. Ours seemed to have the same problem as others with a leaking heater. It did take a while for the customer service team to reply to emails which was frustrating and worrying. It took a while but in fairness I got my money back once the spa was returned which is why I gave a three star rating.
I love my new hot tub from WaveSpa, and the response time from Comstoner service is beyond amazing. They helped me through the whole process, even giving me the correct filters when I ordered the wrong ones. Thank you so much Wave Spa!!!!
All was great
Pin holes in liner
Great price, fast delivery and the quality is fantastic, much better than my previous hot tub 👍
I bought a hot tub . Nice product. Then I filled in a questionnaire on the belief I would receive a free filter kit etc. I never received my free gift and was not happy about it. !! 🤬
The hot tub is fantastic. We really enjoy relaxing in the evening.
Atlantic | 4-Person Inflatable Hot Tub | Integrated Heater So easy to set up but remarkably robust!! The durability is impressive and extremely comfortable!!! And you can’t even neglect the water and chemical care – if you’re not on the ball, don’t worry, the tub lets you know it’s time!!! It’s so straightforward. I would enthusiastically encourage anyone seeking to introduce a touch of affordable indulgence and tranquillity into their home to consider investing in this tub. One piece of advice… the covers are essential, but I’d really recommend the addition of the protective Thermal Efficient Inflatable Cover beneath it. It helps insulate…but more importantly when it rains…and it will!... it stops the outer lid sagging to create a pool or water that you don’t want to end up in the tub the next time you want to use it !
My 2nd wave spa ands it doesn’t not disappoint - works wonderfully and great customer service
