180 Newhall Street, B3 1SJ, Birmingham, GB
WAE+ provides a huge range of items to thousands of customers across the UK every day of the week. Offering unbeatable value on branded items such as TV's to Beans, Hi-Fi's to Stationery, Furniture to Cookers. We've got it all under one roof ready for one easy delivery. Mission WAE+ are committed to providing an efficient and reliable dispatch service, backed up with efficient and polite customer service. We are happy to provide advice and discuss products from any of the 450,000 lines we have listed. We have patient, trained and experienced staff with a wide range of in-depth knowledge to offer technical support if any of our products do not work as intended. We adjust prices on a daily basis and always pass on lower costs to our customers. We always try to offer a good range of alternatives to all of our products, including cheaper versions of an item where available. We select couriers based on their own merits and use the best one for each order to ensure timely delivery including our own delivery drivers. Company Overview WAE+ is one of the fastest growing retailers in the UK, with over 450,000 products at exceptional prices. You're sure to find what you want easily, quickly, and at the right price. Description On top of our consistently cheap pricing, you will find fantastic deals on thousands of Office Products, manufactured by all the leading brands. We provide you with the products you want; at the time you want them, all at a pleasing price.
I went on line to buy a particular ear piece for my hands free experience of my new phone and it cost me £31,50 for it, and then I found the free delivery time to be 5 to 15 days and I thought thats not too bad, well I recieved my ear piece today 1st July, 32 working days after purchase, bareing in mind that does not include the weekends, it makes it 43 days if you count the weekends, really not good customer service.
Website really easy to use and friendly, only thing i would add is that delivery estimate should be added and when goods have been sent, that the tracking details or at least notification will be given
Simple order, saw the item, few clicks and it was ordered, the whole process on 1 page was smooth and very clear, I would expect that non-tech savvy people would find it a doddle,
I ordered a spee darkfire steering wheel with the 1-3 days tracked for 2.25 but hasn'tt come in 1-3 working days it's been like 9 days now 2.25 in the bin.
As a savvy shopper should, I had a look around on a few different websites to try to get the best price, and these guys even beat the 'cheap' price I got from [external reference removed]. Excellent service.
I ordered a GPU cooler from them, based on the website saying they were in stock and after a week of no communication or delivery of item I logged in to find the order was awaiting fulfilment. I contacted customer services to be told the product was not in stock and they were waiting for delivery from their European supplier, but they never bothered to tell me this at the time of ordering and I had paid extra for express shipping. Eventually they refunded my shipping but I'm still waiting for the GPU Cooler.
Great prices , local company . Will use again .
Easy to navigate site and found them to be the cheapest on net for products sold by other internet stores well worth a brouse
The site is easy to navigate, the stock is very good and the prices appear competitive - the only thing I would have liked to have seen would be quicker delivery times, including the option for next day delivery
Found the product I was looking for £5 cheaper than anywhere else. Would recommend this site to a friend
I ordered my Synology NAS server and WD hard drive on 3rd of Jun. Paid for it straight away. On their website both items were in stock. However, after two weeks they failed to deliver and after my enquiry they said the NAS server was not in stock and had to be dispatched from "some" European warehouse? I very much doubt that warehouse actually exists! Anyway, I cancelled my order and asked for a refund. That was on the 18th of Jun. They also emailed me saying the order could not be refunded as it was already dispatched and I should refuse it on delivery. As of today, the 1st of July, nothing has turned up at my doors, nor have I been refunded. They emailed me today the same thing about receiving my order soon but no actual date was mentioned! I think they do this trick of holding your money to help themselves with their cashflow! Practically, they are thieves! Stay clear! UPDATE: It is 11th of August and I have not been refunded as yet! The goods showed up on 5th July which I refused on delivery as advised by WAE. They say they received it back on 9th July. As per their T&C they have another 30 days to refund. That date passed on 8th August! They do not honour any promise they make!!! I am now seeking advice how to report it to police. I have been robbed by WAE+
ordered 2 sets of headphones of which were birthday presents nearly 2 weeks ago and still haven't been shipped. I payed for 1-3 working days delivery but they just keep saying there will be a delivery to there warehouse soon. if its not in stock to be delivered with 1-3 days then they shouldn't give you false hope and say it will be with you!!! Useless, will not be using this site again.
Order process very clear and easy. The best bit is the price though, great value.
Ordered an iRobot floor cleaning robot + Cleaning Solution. 5 Weeks later they send an email saying my goods have shipped. They shipped only the cleaning solution. A Phone call later and I find that they have no stock of the floor cleaning robot. After 5 weeks? Only one word... Useless!
I have not received my parcel and its late, so i cannot comment at this moment
Made a big order on WAE+. As I shopped about I could save a few pound buying from there. The expected delivery date was longer than I'd hoped which was dissapointing. Since I put the order in it's said 'Awaiting Fulfilment' which suggests to me they don't have the stock? Over a week passed the delivery date now and I've received no communication from them and I'm yet to have a response on my ticket. If I could go back I would have bought the stock from a reputable dealer and not had all the hassle. The saving isn't worth it. I expect I will cancel the order and have a refund in the next day or 2 if no development. Very poor service. My advice would be to avoid buying from them.
wish delivery quicker
Found the website though Google. Was cheaper than most other places for what I wanted. Website could be a bit more mobile friendly but overall I found it very easy to use.
Good product with great signal
The website was very easy to use, the price competitive and free delivery much appreciated!
