Company Details

I was recommended Trophy Food by some friends all whose dogs of various breeds thrive on it. Having tried practically every other dried food, it had only been my own fault for not contacting Matt of Torbay years earlier than I did. Matt is brilliant, have been buying Trophy from him for about a year, no complaints, nothing is too much trouble and we really appreciate his expertise and help when needed. My greyhounds absolutely love the food and their general health has definitely improved.

Matt Trophy Torbay is still providing an excellent service over 4 years after my last review. I now have a new Golden Retriever, Sam who has grown up with Trophy Pet Food and Matt's continued help and advice. Recently Sam has had tummy problems and Matt was so helpful trying to eliminate what it was that upset him Definitely not his Trophy biscuits but too many other treats.

A top quality product matched to our dog’s dietary needs. Delivery is always on time making this an excellent service in every way .

We have used Michelle and Curly's Trophy Pet foods for a couple of years. We are delighted with the service from them both, the quality of the dog food, and cat litter and of course the cost. Michelle will deliver the food and litter to our house within several days of placing the order. She also always leaves some treats for the dogs, which are thoroughly enjoyed. We cannot recommend them highly enough - well done Michelle and Curly great service

Matt @ Trophy Foods Torbay that was 11 years ago when I brought home my slightly bonkers Working Cocker © Solo has brought real joy into my life he is still fit and healthy and I'm sure it's because he started off on the right path with Trophy Pet Food as it has everything in it a healthy dog needs from lipids to Vitamins

Matthew from Torbay Trophy has been delivering to us for a few years now, he has always gone the extra mile with his service, is polite & knowledgeable, just a text or a phone call away! The dogs love the food.

Have been using Michelle and Curly for many years now for my GSDs food and wouldn't go anywhere else. The service is first class and nothing is too much trouble and when I get in contact for more food the delivery time is very quick meaning my dog never goes hungry. Michelle is always cheerful and happy when she brings it to the door and my dog is always happy to see her.

Mathew always delivers food on time and is helpful and polite and offers good advice and suggestions. Great service!

I have been a customer of Matt, Trophy Torbay, for many years. The food is excellent and so is the service. Its so easy to text and its delivered. Our dogs love it and so do we.

Great personal service from Matt Torbay Trophy Pet Foods, always reliable and cheerful .

Dogs love the food and great service from Matt who always goes out of his way to make sure we never run out!

Matt from trophy pet food Torbay I would highly recommend very helpful for all your pet needs is only a phone call away fantastic service

I have been a Trophy customer for 14+ years, gone through 3 local agents but now have to rely on ordering and delivery from the website, In the last few months since they have been taken over and moved the customer service has been abysmal. I place an order, expect delivery within 5 days as stated on the confirmation of order and then nothing is delivered, no apology received until I chase the order at which time I am down to 1 - 2 days of food. Then for several months I get the same apology that they have run out of the food I ordered and so cannot supply it, never one have they thought to contact me to ask I want a different flavour until I make contact chasing the order. As a dog owner and breeder this is not ideal as some dogs have sensitive stomachs and a change of food should be done over a period of time not in 1 or 2 days whilst Trophy get their act together. If you want a reliable supplier go elsewhere!

This company has gone from being excellent when it was supplied by gold line foods to abysmal since being taken over by upf. Prices have escalated and several products to all intents and purposes may as well be discontinued as they are consistently out of stock with the new lead time for delivery of available product being extended beyond reason. Very sad. 😞

Great Customer Services.

John and Marie continue to provide excellent service. Delivered to our door on time and excellent communications. Always helpful and friendly. Many thanks.

Cannot thank John and Marie enough, my mistake I was running very low of my Westies biscuits contacted Marie out of hours John delivered the bag of biscuits the following day.

Fantastic knowledge of the nutritional value of the food. Great advice. Prompt service and the willingness to bring the scales each month to check the weight. Our Puppy with the help of the food is at a very good weight and coat looks amazing. ( we changed to trophey pet foods)

Very friendly rep and very knowledgable. If we have any concerns, Matthew is always available to help. The food is good quality.

Have been using Trophy Foods for many years. Food is of great quality. Our dogs are healthy with lovely shiny coats. Matt our delivery man is very knowledgeable and fantastic in helping should you need any advice. Totally recommend this company. You won’t be disappointed 😊