Company

ToyShip

Kemp House, EC1V 2NX, London, GB

About ToyShip

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John Hythecker 22 September 2022, 12:39

You took my money immediately! before I ever heard anything from you, and then when I did it was only after I sent a request asking if my walked was on its way or if you just took my money! When the walker did show up it IS NOT what I ordered, it is a heavy-duty standard grip walker instead of the upright unit I ordered. I have had two back surgeries and needed the upright unit, I rate your service and customer care as sub-par and would not recommend your business to anyone, no e-mails or chats are answered, and the only US phone number is not in service. The better business bureau is being contacted.

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JM 26 May 2022, 07:05

I would not ever use this site again. You should not either. No way to contact customer service and outrageous shipping for returns.

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Janette Beard 31 March 2022, 04:21

I am canceling my order, due to the fact a Walker for the disabled was ordered 10 days ago and I have not received a confirmation of the order or a shipping date. I needed this item ASAP and had to go out & purchase one I could pick up. I was given the impression the manufacturer was shipping right away. Ten days is way to long to wait for any kind of confirmation or acknowledgement of when the order would be available. Please cancel this order, as I have cancelled payment. Thank You.

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Victoria Kish 27 March 2022, 06:42

Sorry, but this item didn't work for me. I would send it back, but don't have original packaging.

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Grant Sargent 27 October 2021, 00:04

Took a medium amount of effort to put together.Luckily, I had 2 friends - both more mobile than I - visiting to help. Very much worth the effort! Great support while walking upright and helping keep good posture. Good solid piece of equipment. Glad I bought it. Terrific for a slow roll around the neighborhood.

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Dana Boardman 04 October 2021, 18:26

I think I expected more than what the toy would do for the money I paid for it. After a day of playing with my 2 yr. old grandson the sound buttons quit working. Not that he played with them that much. It wasn't as durable as expected with the price of the toy.

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Flynhawaiian3 01 October 2021, 23:33

Received an email saying my order was cancelled by myself, when I did not i reached back and no response. I wanted the item as a gift for my Grandson’s birthday, but, now I will have to look elsewhere. Thanks for nothing.

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John Casey 22 September 2021, 07:48

Excellent equipment for the money. I was up to a mile walking the first day, after being mostly immobile for over a year due to slipped disc in my spine against a nerve. Thanks to your equipment.

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Patrick Ferrian 07 August 2021, 15:24

EZ order process compared to many. Quick shipping.

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Janet 02 August 2021, 12:46

Great customer service. When I needed to change orders, I had no difficulties. It went smoothly and promptly.

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Phillip Seals 15 June 2021, 20:12

The item shipped fast and came as expected but the axle on the 4 wheeler was too long I had to purchase washers to get the slack out of the rear axle but so far so good after that, I didn’t want to send it back because my sons birthday was just two days away.

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Jayceon White 25 July 2020, 05:20

I was VERY satisfied with the product. My grandson got on it about 7 am the day It arrived and rode all day up until 9 pm. He enjoyed himself and putting it together was very easy. He’s 3 and handled it well. Thank you for putting a smile on Jayceon’s face.

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Elizabeth 04 July 2020, 17:46

First time ordering from this site. I was suprised how fast my order came.

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James 25 June 2020, 03:31

Great experience with this company. Ordered something that came, and didn't work with the TV I had, so they shipped a new and updated version (and only asked for a quick video to check I had installed it correctly). They were amazing on timeliness and customer service...would buy here again.

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Wilson 22 June 2020, 23:55

I had an issue with the toy I ordered but the company quickly resolved it I would gladly buy a toy from here again amazing service

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terry shewmake 18 June 2020, 01:15

Very nice set

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Shari Skrumbellos 17 June 2020, 02:24

I purchased this for my brand new granddaughter, I think she'll love it

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Rodney Cook 15 June 2020, 00:13

came as expected, is a great product, my grandchild loves the gift

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Jeremy 13 June 2020, 08:31

It works fine. Since it has no box the only way to switch games is to unplug and plug in every time I want a new game. That's old already. It took 40 days to get it.

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susan stumm 12 June 2020, 10:06

The infant water pad I ordered was ok but it was to be a gift and didn’t come in its box and it showed the box on your page.